This week, in our meet the staff blog post, I would like to introduce you to Guy H. He is one of the most kind hearted, dedicated, and hard working technicians we have, here at Hostwinds. Being that he is a Senior Support Engineer, he definitely leads by setting a great example. He truly cares and is devoted to ensuring all of our clients web hosting needs are met. If you have ever been to any of the conventions that Hostwinds has participated in, you may have meet Guy, as he does periodically attend conferences and conventions, representing Hostwinds. Guy is very much a family man, and enjoys spending time with his wife, children and grandchildren, as much as possible. He is an avid musician and overall lover of music.
Now, get to know Guy for yourself:
Guy H at work :
How long have you worked for Hostwinds and what is your current position?
On July 1st I was here one year. My current position is Senior Support Engineer
What is your favorite part of your job?
I enjoy teaching newer staff how to troubleshoot issues as I feel it advances the support department as a whole. I also like figuring out the back end technical issues that others get stumped on.
How did you get started in the web hosting technical industry?
Prior to Hostwinds I worked for one of the first web hosting companies in the industry for about 7 years.
Where do you rate your skills as a technician on a scale 1-10? Why?
I would say that this is situational/topical but I fall into 8.5 – 9, allowing for room for improvement and knowing that no matter how much I know there are always things I haven’t encountered yet and still have to learn.
What, in your opinion, sets Hostwinds apart from other hosting companies?
Knowing how our competitors and my previous employer handle support I can honestly say that Hostwinds has one of the best, customer centric ways of addressing support in the industry.
Where do you see yourself in 10 years?
I am a long term employee. I see myself here, advanced in the company, helping it be one of the giants in the industry.
What is your favorite Hostwinds product/service and why?
I’m a big fan of centOS with cPanel. So any of our VPS or dedicated servers running this excellent combination would have to be my personal favorite.
Guy H at play:
Name one interesting fact about yourself that most people do not know about you.
While I have several hobbies outside of work I supposed the one most wouldn’t know about me is that I can freestyle rap. I also write fiction, poetry, draw with pen and ink, and I’m an avid guitar player.
What would the title of your autobiography be?
Zen and the Art of Server Maintenance. There are a few others?this is just my attempt at a bit of witticism.
If you could be any animal what animal would you be?
A Dire Wolf
What is your least favorite thing about humanity?
What is the best piece of advice you have ever received?
Never stop learning.
What is the best piece of advice you have ever given?
You have to empty your cup before you can put anything else into it.
How would your best friend describe you?
As a kind and very old soul.
How do you define success and how do you measure up to your own definition?
For me personally, success is defined by happiness. If I and my loved ones are content and happy then I’ve succeeded in my own goals. I’m pretty happy in general.
If you were an animated character, who would you be and why?
Tough one? Have to go old school here and say Bugs Bunny ?Wise cracking but always seems to figure it out in the long run and cares about his friends.
What are your greatest strengths and weaknesses?
Dedication .. is both my strength and my weakness.
As you can all see very plainly, Guy is dedicated and caring and here to support all of our clients! Here is a message from Guy to you:
“We honestly are here to help you and will go above and beyond…” ~ Guy H