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When was the last time something was suddenly shut off or canceled because you either forgot to make a payment or didn't have the funds exactly right then?
Payment issues are always a common reason customers contact us, as is the case with just about any business I'd imagine. So today, I thought we'd get this out there, and in the open, so all of you know about something we do that you won't find with many other service providers…
We understand that sometimes things just happen that are out of our control. And we certainly don't want anyone to be punished for life's mishaps! So the next time you find yourself in a jam, don't fret. Just submit a ticket here so one of our friendly team members can work with you to see what we can do.
Written by Hostwinds Team / December 10, 2016