gusq has written 70 articles

How Can You Help With A Fraudulent Payment?

We take fraud very seriously and will do everything in our power to help you if your payment method has been used fraudulently with us. With some restrictions, we would be able to reverse the funds and close out the account using your payment information. To do this, we would need you to prove ownership…

How Can I Use CryptoCurrency With Hostwinds?

How to Pay With Bitcoin Or Other Accepted Crypto?   Step 1:  Go to the invoice you wish to pay by selecting invoices from the billing tab drop down.  Then select the column of the unpaid invoice you wish to pay.     Step 2:  Head to the drop down invoice page and select Cryptocurrency.  Click on…

How Can I Use Skrill/Money Bookers With Hostwinds?

To pay with Skrill: Go to the invoice you wish to pay Head to the drop down in the top right corner of the invoice page Select Skrill, then click pay now This will redirect you to the Skrill payment portal.  Where you’d need to follow the prompts to complete your payment.   Am I able…

How Can I use Credit Cards With Hostwinds?

You can use Credit Card(s) with Hostwinds by either entering your card information at the time of your order or adding it at a later time.   How do I add a card at a later time? At this time, all accounts default to automatic Credit Card payments, so you’d simply need to add your…

Why Did My Payment Fail?

The answer to this will depend on the payment method used.  Below are the most common reasons why a payment may have failed. Please do feel free to reach out to our Billing team via ticket to get more insight if needed. Failed Credit Card Payments When a card declines, that means that the financial…

How can I use PayPal with Hostwinds?

You can use PayPal as a payment method at Hostwinds, by setting up a Billing Agreement, you can follow this link to learn how. Please keep in mind that it is not possible to use PayPal with Hostwinds without creating a Billing Agreement Important Note: This is the only method we are able to accept PayPal…

Why Have I Been Manually Held for Review?

Because we want everyone that works with us to have the safest experience possible we do utilize a fraud prevention system that flags orders that show a high level of risk. But, instead of immediately terminating said orders, we opt to put the associated account on hold and allow for the account holder to work…

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