gusq has written 70 articles

How Can You Help With A Fraudulent Payment?

We take fraud very seriously and will do everything in our power to help you if your payment method has been used fraudulently with us. With some restrictions, we would be able to reverse the funds and close out the account using your payment information. To do this, we would need you to prove ownership…

How Can I Use CryptoCurrency With Hostwinds?

To pay with BitCoin: Go to the invoice you wish to pay Head to the drop down in the top right corner of the invoice page Select Cryptocurrency and then click the “Pay Now” button, this will take you to the CoinPayments check out page Select the Cryptocurrency you wish to use from the drop-down…

How Can I Use Skrill/Money Bookers With Hostwinds?

To pay with Skrill: Go to the invoice you wish to pay Head to the drop down in the top right corner of the invoice page Select Skrill, then click pay now This will redirect you to the Skrill payment portal.  Where you’d need to follow the prompts to complete your payment.   Am I able…

How Can I use Credit Cards With Hostwinds?

You can use Credit Card(s) with Hostwinds by either entering your card information at the time of your order or adding it at a later time.   How do I add a card at a later time? At this time, all accounts default to automatic Credit Card payments, so you’d simply need to add your…

Why Did My Payment Fail?

The answer to this will depend on the payment method used.  Below are the most common reasons why a payment may have failed. Please do feel free to reach out to our Billing team via ticket to get more insight if needed. Failed Credit Card Payments When a card declines, that means that the financial…

How can I use PayPal with Hostwinds?

You can use PayPal as a payment method at Hostwinds, by setting up a Billing Agreement, you can follow this link to learn how. Please keep in mind that it is not possible to use PayPal with Hostwinds without creating a Billing Agreement   Can I set PayPal up for automatic payments? Billing Agreements are…

Why Have I Been Manually Held for Review?

When there is a high risk detected with an order, instead of immediately terminating it, we opt to put it on hold and allow for the account holder to work with us to validate the order(s). When this happens, we send a ticket that you will receive in both the Client Area and in email…

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