Carrie Patterson has written 74 articles

How Frequently does Hostwinds Run Backups?

All shared hosting plans (including shared, business and reseller) plans are backed up nightly. However, these backups are not for individual use and only for recovery from any possible catastrophic event affecting the entire server. For these services,  you would need to keep/maintain your own backups. Cloud Server plans and Dedicated Server customers have the…

How to Add/Modify your A Record

Some services, such as CPVLab, require you to update the “A” record for a DNS zone. If you’re using Hostwinds or another company for DNS hosting services, the following information should prove helpful in successfully updating your DNS zone appropriately.   General Procedure If your Authoritative Nameserver provider where your nameservers are pointed to is…

Setting up WHMCS

 How Do I Setup WHMCS? You can setup WHMCS for our white label resellers program by performing these steps:   Download a zip file for the latest WHMCS version here Upload the WHMCS folder to where you want WHMCS to be located on your site Unzip the folder Find the configuration.php.new file and change the name to…

White Label Reseller Getting Started Guide

How to Configure Hostwinds White Label Reseller Module   This guide will help you get up and running with Hostwinds White Label Reseller Hosting.   Add module:   Download module packages here Unzip the file and upload everything to the WHMCS root directory Click on the green Activate button     Click the Configure button that…

How do I Transfer My Domain to You?

  You can transfer your domain from your current registrar by performing the following steps:     Make sure the contact information for your domain is correct If you have private or protected registration, cancel those options Unlock your domain Get and have an EPP code (authorization code) ready Log in to your client area…

I have Lost the Password to my Cloud/Dedicated Server

When you lose your password you have a couple of options to find or restore it to gain access and full functionality back to your server.  The two options we offer are laid out below. Lost password but still functions This is where you have an active password that works but cannot find it.  …

What is the Maximum CPU Load for your Cloud/Dedicated Servers?

The max CPU load for your server will depend on what package you have. Technically speaking, you could use your server up to 100% usage, but if you were to suddenly have a spike in traffic to your site you could be looking at trouble. Everything just might crash if you were already running at…

Rebuilding your Windows Cloud Server

How can I Rebuild my Windows Cloud Server?   Sometimes circumstances arise leading to the need for a fresh clean start on your server instance. The guide below will show you how to rebuild your Windows server. This guide can also be used if you decide you’d like to switch from one version Windows Server…

How to RDP into your Windows Server from a Mac

How Do I Connect to Windows Server from a Mac? This guide will walk you through how to use Remote Desktop Protocol (RDP) to connect your Mac with a Windows Cloud or Dedicated server. Note: If you’re unable to login please contact our support department for assistance.   Open the Remote Desktop Connection (RDC) client…

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