Carrie Patterson has written 74 articles

Will Paying My Renewal Reactivate My Suspended Product?

If it is a product that was suspended for lack of payment, yes. A suspension would be lifted, usually within a few minutes of the payment to your over due invoice. If your product is not reactivated immediately or within a few minutes of payment, please notify us, and we will be able to help.  …

How Do I Check My Renewal Date?

You can look up your renewal date by logging into your Hostwinds account and navigating to your Client Area.   From the main page, you will need to click on “Services”, then “My Services.” From here you will see a list of all products you have ever purchased with Hostwinds.  On this page, you’ll also see…

Will My Data Be Lost If I Can’t Pay My Renewal?

It would largely depend on how far behind you’re on payment and if you are paying hourly or not.  However, once your service is deemed “terminated”, all data associated with the terminated service will be deleted as well.   Non-hourly Typically you’re granted a 7 day grace period where your service remains active after the new…

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