How can I Tell if My Add-ons Need to be Canceled Separately?

That largely depends on how your services are invoiced:

  • If the service does not show up as its own line item on your invoice, it would then be part of the charge for a server with us. Such add-on services would instantly cancel when the server is canceled. They could also be canceled on our end if you want to keep the main product.
  • If the service has its own line item on your invoice, then they are their own product and you will need to cancel them separately.

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