It is important that you understand that DDoS protection is a filter, and like all filters there is a possibility of good traffic being filtered out.
For this reason, we highly recommend that you do not use your DDoS protected IP space as your service’s primary IP address.
DDoS protection is best to be kept in Sensor mode, so that it is not always activated, only activated when an attack is detected.
Users are also encouraged to add their SSL to their Layer 7 protection, if their website being protected utilizes an SSL.
This is due to when Layer 7 protection is implemented without an SSL added, your website’s SSL will not be applied correctly.
For more information on how to manage and control your service’s DDoS protection service, please view here.