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How Do Domain Renewals Work?

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Domain renewals, like all other renewals, are automatic.  The invoice for them would generate 30 days before the domain is due, and on that due date payment will be automatically pulled if you have Credit Card or PayPal set up as your payment method.

With Cryptocurrency payment would need to be made manually.

Why Is The Due Date And Expiration Date Different?

Registrars, depending on the demand of a domain, can sell/auction them off before a domain has actually expired.

This has lead to clients, in some cases, finding themselves making a payment on the expiration date to find that they have paid for a domain that no longer belongs to them. We suggest renewing your domain name at least two weeks before the expiration date.

For more information to what happens if your domain expires, please review What Does It Mean When My Domain Expires?

Can They Be Refunded?

Unfortunately not. As a reseller of the domains that we provide, we have to purchase them from our supplier to provide them to you. The cost you spend on them covers the cost that we incur doing this for you. As our domain supplier does not typically allow for refunds, we would not be able to issue refunds for domains. This also includes the cost of a domain’s WHOIS ID Protection.

For full details of what can and cannot be refunded please review our  Refund policy

How Can I Prevent My Domain From Renewing?

Unlike the rest of the services we offer, Domains cannot be canceled. However, you can disable auto-renew on them. Our article How Do I Keep My Domain From Renewing? will explain how to disable this feature.

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