Troubleshooting

How To Clear Your Cache

Clearing your browser’s cache is useful in many situations, especially after making website changes. If you are having any difficulty seeing the latest changes to your website, clearing your browser’s cache can be helpful.    Mobile Browsers   Android The steps to clear your cache, cookies, and history may differ depending on the model of…

Optimize Website Using .htaccess File

Having your website loading fast is a passion for most Hostwinds clients and we know how important this is. This guide is to help with reviewing your website and it’s load speed so that optimization can be seen and tested by you or your website developer. We will also explore many options for you to…

What Is The Robots.txt File?

When you create your site, you will most likely want it to be on Google or other search engines. Luckily though, they have their own bots or “crawlers” that scour the internet to index sites. These bots can be controlled in how they interact with your site through a text file. This would be the robots.txt…

How to Traceroute TCP/IP Connections

When troubleshooting connection issues to your website or your server, one of the tools you have at your disposal is the trace route tool. As a network troubleshooting tool trace route comes in handy when you’re trying to diagnose routing issues over large networks. This command line tool will print out the route taken by…

Maintain Persistent Screen Connection

If you have a VPS then it is possible that this did not come with a user interface and you are using the command line interface. This means that you are most likely using SSH to connect to your VPS. One of the risks that you run during your remote terminal session is loss of…

508 Resource Limits Reached

The message for website owners 508 Resource Limits Reached may happen for Shared Hosting Clients due to a couple of different reasons. This error in general means that it may be time to continue growing your website and upgrade to a Business Web Hosting plan so that your website visitors are not greeted with this…

How To Test Speed to Hostwinds Data Centers

There are many factors that determine speed across the internet.  For your convenience, Hostwinds provides the ability to test speed to our current data centers by supplying an IP to our Seattle, WA and Dallas, TX locations. All of the services Hostwinds provides are designed with Speed In Mind.   How To Check Speed From…

Windshield Server Security Service

WindShield is a server hardening service that our support technicians perform for a user on their VPS or dedicated server. The one-time service is recommended for any client server that is looking to increase their server security, and shield their server from possible harmful outside sources. Our support technicians will setup your server firewall, perform…

WindSpeed Server Optimization Service

WindsSpeed is a server optimization service that our support technicians perform for a user on their VPS or dedicated server. The one-time service is recommended for servers used for hosting websites, that are looking to fully optimize their server’s resources. Our support technicians will perform a performance analysis of your server, testing for optimization of…

Changing cPanel main domain

Change your main domain for your cPanel account on your shared / business / reseller hosting service Navigate to your client account with Hostwinds Access your product page for the service in which you are wishing to update the main domain for In the left navigation panel, there is a menu option labeled “Change Domain”…