Troubleshooting Page 3 / 4

Common WordPress Issues – Problems

White screen of death If all you get when you go to your site is a blank white screen, this is what’s called the white screen of death and it’s a common WordPress problem. It’s normally caused by a fatal PHP error and if you don’t have error reporting turned on, you won’t see anything…

Example Code (PHP)

Is There an Example Code I can See? The following is an example of PHP code that can be created utilizing the domainsResellerAPI in WHMCS. This example reads request parameters into an array, which can be used to set the corresponding values for the parameters. It then uses curl to set these values in accordance…

I have Lost the Password to my Cloud/Dedicated Server

When you lose your password you have a couple of options to find or restore it to gain access and full functionality back to your server.  The two options we offer are laid out below. Lost password but still functions This is where you have an active password that works but cannot find it.  …

Ensuring Your Website Will Load Correctly Before Updating Your Nameservers

How Can I Ensure My Website Will Load Correctly Before Updating the DNS? Transfer the necessary files you want to see to your new hosting account.  At this point, you can look at those files and how they function by adding your new hosting account’s IP address to your computers hosts file.  The host file location…

What is DNS Propagation?

DNS propagation is the period of time it takes for an update to the nameservers of a domain to take effect – usually between 24 – 72 hours.  This is the period of time it takes ISPs (Internet Service Providers) to spread your update throughout their caches around the world. Due to DNS caching at…

How do I Make My Site Faster?

Tips and Tricks for Speeding up your Website One of the most common questions we hear is “How do I make my site faster?” And yes, making sure your site loads fast is important for your visitors experience on the site. According to Akamai, nearly half of visitors will leave if the site’s not loaded…

Caching Content

What is caching content? Caching content is a method of temporarily storing web content so it can be displayed to visitors quickly. Content is optimized and normally stored on multiple servers so it can be loaded from somewhere close to the visitor instead of a server that could be far away. It’s used to increase…

Google PageSpeed Test

What are Google PageSpeed Test? Google’s PageSpeed Test is mostly used by developers to test and tweak a site to run faster and smoother. It can identify problems that are potentially slowing the site down, on both mobile devices and desktop. And in most cases, it will also give tips on how to fix any problems…

Common Reasons for a Slow Website

If your website is loading slowly, there could be a number of reasons causing the delay in your load times. A site that’s loading slow or not running very smoothly can not only be frustrating, but it can also have a devastating effect if your site is business related. Visitors can get frustrated and leave,…

Blank White Screen (White Screen of Death)

What causes a blank white screen (White screen of death)? If your site is suddenly just a blank white screen, it’s likely due to a plugin, theme or database error. More specifically, you’ve probably run out of memory because a plugin or theme is poorly coded and trying to use too many resources on your…

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