Hostwinds’ Migration Policy

First 60 Days of Service

 

Within your first 60 days of service for a product, Hostwinds will assist fully with any and all migrations.

Simply submit a website transfer support ticket so that your migration request is received and so that we can begin on this right away.

Hostwinds will migrate any control panel, or lack of control panel, to your selected hosting service within that service’s first 60 days.

Once the migration has been completed by our Support Technicians, you will receive an update requesting for you to review the content migrated. Once you have confirmed the migration was successful, our team will provide you with your updated nameservers to point your domain(s) to your service and to finalize your migration.

 

Limitations

 

Hostwinds will not merge multiple cPanel accounts into a singular cPanel account.

 

Migrations for Downgrades of Service

 

If you are downgrading your Hostwinds service, and your service is fully managed, Hostwinds will assist you with the migration within the first 60 days of service for the newly purchased service.

Hostwinds goes to great lengths to make migrations as easy for you as we can and want to make sure you are able completely satisfied with the migration before making any changes to your DNS. If you are comfortable helping with the migration, or doing this yourself, we are always happy to help you along the way if you need us.

 

Related Articles

 

  • Migration Policy – In this article you will find the Hostwinds Migration Process details.
  • What Is DNS Propagation? – More information about what DNS Propagation is and why it may take some time.

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