Open A Ticket
Open a Ticket
Search The Hostwinds Guides Knowledge Base
Hostwinds Main Guide
What Is The Regular Price In Checkout?
Pre Migration Checklist
How to Find your VPS IP Address
The Hostwinds Knowledge Base
What is a Cloud Server or VPS?
How To Get a Domain at No Extra Cost
What Is VPS Hosting?
How to Manually Migrate a WordPress Installation to Hostwinds
Minimum System Requirements
List Of Useful Ports To Know At Hostwinds
Glossary of Terms
Getting Started with Hostwinds
Hostwinds My Products & Services Section
How To Create A Hostwinds Account
cPanel / WHM Minimum Requirements
Submit Migration Request
How To Test Speed to Hostwinds Data Centers
What Is The Migration Process?
cPanel and WHM Overview
What Is A Cloud Server?
Business Hosting Overview
Shared Hosting Overview
Why are Backups Important?
What Can You Do with a Cloud Server?
A Beginners Guide to cPanel
How Long Does it Take to Setup New Accounts?
How do I Transfer Web Hosts?
Shared and Business Hosting Quick Start Guide
Installing WordPress using Softaculous
Getting Started With Banner Ads
Getting Started After Signing Up For Hostwinds Affiliate Program
How To Add Affiliate Links To WordPress
Working With Your Hostwinds Affiliate Links
Hostwinds Affiliate Program
Tracking Affiliate Credit
What Counts as a Valid Affiliate Referral?
How To cancel services using a mobile phone or tablet
How To Use Alipay With Hostwinds Web Hosting Services
How does the Uptime Guarantee work?
Hostwinds My Invoice Section
How can you help with a double order?
How do I resolve a Chargeback or Dispute?
Can I Remove My Payment Method?
Is there Automatic Credit Card updating?
What is your policy for Cancellations?
How can I Tell if My Add-ons Need to be Canceled Separately?
What Is The Policy On Promo Code Use?
If I Upgrade/Downgrade Will I Keep My Promo Pricing?
I paid with PayPal but my invoice shows unpaid, what happened?
Does Hostwinds Accept eChecks?
Will I Be Charged After Canceling?
What is Anniversary Billing?
How do I Pay my Invoice?
What Payment Methods does Hostwinds Accept?
What Is A PayPal Billing Agreement?
How Do I Download My Invoices?
What happens when there is an overpayment?
Why Am I Being Billed for an Inactive Service?
How can I tell if my PayPal Subscriptions is still active?
Can I Use My Friend’s Payment Method?
What Happens if I File a Chargeback or Dispute?
What happens if I cancel early?
Can I Put My Service on a Hold?
How Can I Disable Auto Renew?
What Can I Do About a Duplicate Order?
What Can I do About A Duplicate Payment?
How Do I Change Which PayPal Account I Pay With?
How Do I Change My Credit Card On File?
Why Was My Card Declined?
I Got An Error When Trying To Pay With PayPal, What Does It Mean?
Does Hostwinds Accept PayPal Subscriptions?
How Do I Find PayPal Transaction IDs?
I paid with Cryptocurrency but my invoice still shows as unpaid, what happened?
How Can I Change My Due Date?
What Happens If I Pay My Renewal Late?
Does Hostwinds Support Automatic Payments?
How Do Renewals Work?
What Happens If I Pay For A Terminated Product?
Can I Reactivate My Terminated Account?
How Do Your Prove Ownership of a Credit Card?
How do you prove PayPal Ownership?
How Are Refunds Issued?
What is an Add Funds Invoice?
What Is Termination?
How Can You Help With A Fraudulent Payment?
How Can I Use CryptoCurrency With Hostwinds?
How Can I Use Skrill/Money Bookers With Hostwinds?
How Can I Use Credit Cards With Hostwinds?
Why Did My Payment Fail?
How Can I Use Paypal With Hostwinds?
Why Have I Been Manually Held for Review?
How do Grace Periods Work?
How Long After I Request Cancellation will My service be Terminated?
What is Your Refund Policy?
How do I Cancel My Services?
How Can I Renew My Service Early?
How Can I Change My Billing Cycle?
Will Paying My Renewal Reactivate My Suspended Product?
How Do I Check My Renewal Date?
Will My Data Be Lost If I Can’t Pay My Renewal?
How do I stop Automatic Payments?
Hostwinds Available Downloads From The Client Area
Upgrading To Our New Cloud VPS
How To Remove An IP Block From Your Server
Purging Your Cancelled Or Terminated Products
Hostwinds Client Area Overview
Managing My Account Information
Hostwinds Domain Management Section
Hostwinds My Domains Section
Change Email Address
How Do I Find My Nameservers?
View Past Tickets
I Have Forgotten My Password, What Can I Do?
View Open Ticket
Hostwinds Account Security
How Can I Change My Account Password?
How Do I Change When Hostwinds Emails Me?
Why Isn’t Support Answering My Emails?
How Can I Contact Billing?
How Do I Change My Contact Email Address?
How Do I Add Contacts/Sub Accounts?
How Do I Regain Access To My Account?
How to Change a cPanel Password
How Do I Upgrade My Hosting?
Where is My Account Information?
How To Submit A Support Ticket
How To Control Your Server Instance From The Client Area
Hostwinds Support Pin
How to Set the Correct Nameserver to Your Domain
How do I Change My Main Domain Name?
2018 Black Friday and Cyber Monday Promotion
2017 Black Friday / Cyber Monday Promotion
Hostwinds’ Migration Policy
Hostwinds’ Unmanaged Cloud Services
How to Resolve Abuse Complaints
Is Hostwinds Bound By US Sanctions?
Hosting Adult Websites
Why Does Hostwinds use a Ticketing System
Where can I find the Hostwinds Terms Of Service?
Hostwinds Tiers of Support
What Is A Suspension