Pre Migration Checklist

How to Find your VPS IP Address

The Hostwinds Knowledge Base

What is a Cloud Server or VPS?

How To Get a Domain at No Extra Cost

What Is VPS Hosting?

How to Manually Migrate a WordPress Installation to Hostwinds

Minimum System Requirements

List Of Useful Ports To Know At Hostwinds

Glossary of Terms

Getting Started with Hostwinds

Hostwinds My Products & Services Section

How To Create A Hostwinds Account

cPanel / WHM Minimum Requirements

Submit Migration Request

How To Test Speed to Hostwinds Data Centers

What Is The Migration Process?

cPanel and WHM Overview

What Is A Cloud Server?

Business Hosting Overview

Shared Hosting Overview

Why are Backups Important?

What Can You Do with a Cloud Server?

A Beginners Guide to cPanel

How Long Does it Take to Setup New Accounts?

How do I Transfer Web Hosts?

Shared and Business Hosting Quick Start Guide

Installing WordPress using Softaculous

Getting Started With Banner Ads

Getting Started After Signing Up For Hostwinds Affiliate Program

How To Add Affiliate Links To WordPress

Working With Your Hostwinds Affiliate Links

Affiliates

Hostwinds Affiliate Program

Tracking Affiliate Credit

What Counts as a Valid Affiliate Referral?

How To Use Alipay With Hostwinds Web Hosting Services

How does the Uptime Guarantee work?

Hostwinds My Invoice Section

How can you help with a double order?

How do I resolve a Chargeback or Dispute?

Can I Remove My Payment Method?

Is there Automatic Credit Card updating?

What is your policy for Cancellations?

How can I Tell if My Add-ons Need to be Canceled Separately?

What Is The Policy On Promo Code Use?

If I Upgrade/Downgrade Will I Keep My Promo Pricing?

I paid with PayPal but my invoice shows unpaid, what happened?

Does Hostwinds Accept eChecks?

Will I Be Charged After Canceling?

What is Anniversary Billing?

How do I Pay my Invoice?

What Payment Methods does Hostwinds Accept?

What Is A PayPal Billing Agreement?

Mass Payments

How Do I Download My Invoices?

What happens when there is an overpayment?

Why Am I Being Billed for an Inactive Service?

How can I tell if my PayPal Subscriptions is still active?

Can I Use My Friend’s Payment Method?

What Happens if I File a Chargeback or Dispute?

What happens if I cancel early?

Can I Put My Service on a Hold?

How Can I Disable Auto Renew?

What Can I Do About a Duplicate Order?

What Can I do About A Duplicate Payment?

How Do I Change Which PayPal Account I Pay With?

How Do I Change My Credit Card On File?

Why Was My Card Declined?

I Got An Error When Trying To Pay With PayPal, What Does It Mean?

Does Hostwinds Accept PayPal Subscriptions?

How Do I Find PayPal Transaction IDs?

I paid with Cryptocurrency but my invoice still shows as unpaid, what happened?

How Can I Change My Due Date?

What Happens If I Pay My Renewal Late?

Does Hostwinds Support Automatic Payments?

How Do Renewals Work?

What Happens If I Pay For A Terminated Product?

Can I Reactivate My Terminated Account?

How Do Your Prove Ownership of a Credit Card?

How do you prove PayPal Ownership?

How Are Refunds Issued?

What is an Add Funds Invoice?

What Is Termination?

How Can You Help With A Fraudulent Payment?

How Can I Use CryptoCurrency With Hostwinds?

How Can I Use Skrill/Money Bookers With Hostwinds?

How Can I Use Credit Cards With Hostwinds?

Why Did My Payment Fail?

How Can I Use Paypal With Hostwinds?

Account Credits

Why Have I Been Manually Held for Review?

How do Grace Periods Work?

How Long After I Request Cancellation will My service be Terminated?

What is Your Refund Policy?

How do I Cancel My Services?

How Can I Renew My Service Early?

How Can I Change My Billing Cycle?

Will Paying My Renewal Reactivate My Suspended Product?

How Do I Check My Renewal Date?

Will My Data Be Lost If I Can’t Pay My Renewal?

How do I stop Automatic Payments?

Hostwinds Available Downloads From The Client Area

Upgrading To Our New Cloud VPS

How To Remove An IP Block From Your Server

Purging Your Cancelled Or Terminated Products

Hostwinds Client Area Overview

Managing My Account Information

Hostwinds Domain Management Section

Hostwinds My Domains Section

Change Email Address

Ticket Status

How Do I Find My Nameservers?

View Past Tickets

I Have Forgotten My Password, What Can I Do?

View Open Ticket

Hostwinds Account Security

How Can I Change My Account Password?

How Do I Change When Hostwinds Emails Me?

Why Isn’t Support Answering My Emails?

How Can I Contact Billing?

How Do I Change My Contact Email Address?

How Do I Add Contacts/Sub Accounts?

How Do I Regain Access To My Account?

How to Change a cPanel Password

How Do I Upgrade My Hosting?

Where is My Account Information?

How To Submit A Support Ticket

How To Control Your Server Instance From The Client Area

Hostwinds Support Pin

How to Set the Correct Nameserver to Your Domain

How do I Change My Main Domain Name?

2018 Black Friday and Cyber Monday Promotion

2017 Black Friday / Cyber Monday Promotion

Hostwinds’ Migration Policy

Hostwinds’ Unmanaged Cloud Services

How to Resolve Abuse Complaints

Is Hostwinds Bound By US Sanctions?

Hosting Adult Websites

Why Does Hostwinds use a Ticketing System

Where can I find the Hostwinds Terms Of Service?

Hostwinds Tiers of Support

What Is A Suspension