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Where is My Account Information?

Where is My Hosting Account Information? Firstly, welcome to the Hostwinds Family!   When you signed up for service from Hostwinds you should have received an email from us titled “Hostwinds Hosting Account Information”. This contains all of your Hostwinds account information. If you’re not able to find this email, please ensure that you have checked…

How To Submit A Support Ticket

We can often complete simple requests in under an hour.  There are several links on the Hostwinds website to open the ticket window, but the easiest access is on our Home Page. If you are a current Hostwinds client, you’ll need to login to your account before you can submit a ticket to Technical support, Sales or Billing. If you’re…

How To Control Your Server Instance From The Client Area

How To Control Your Server Instance From The Client Area     To control your server instance,  simply follow these two steps to access the server’s controls:   Step One: From your Client Area, navigate to Services > My Services in the menu bar. On the resulting page, select Manage for your server that you…

How to Set rDNS?

What is rDNS?   A Reverse DNS lookup (also called rDNS) is where the DNS of an IP address is checked to see what domain name is attached to that IP. This is the opposite (or reverse) of what normally happens, when a domain name is checked for which IP is assigned to it (called…

How do I Change My Main Domain Name?

Hostwinds provides easy functionality of changing your main domain associated with any of our shared, business shared, or reseller accounts.         To change your primary domain, please follow these steps:   Step 1:  Log into your Client Area Step 2:  Navigate to your Home page and select manage next to your shared, business shared,…

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