General

How To View The Request Log For Your Cloud Servers

With your Hostwinds Cloud Server, we keep a log of all management requests that have been performed on your Cloud Portal. This information can be very useful if you need to troubleshoot a boot error or application error.     To view the management log for your instance, simply navigate to Account -> Request Log from…

How To Fix Text That Does Not Appear Right (Windows)

Sometimes when a Windows VPS instance is created, the text can appear rough or off in appearance.  This intent of this article is to provide options to edit your browser window’s appearance and correct possible font issues.     Text Looks Boxy Or Fuzzy Step 1:  On your Windows Instance, tap on the Start or…

VPS Connection Troubleshooting

This article is about figuring out if the connection trouble to your instance is from the instance or your local internet. This article is intended to for Hostwinds Cloud and VPS clients who have access to the Cloud Portal.   Connection Problems If you’re getting a connection error before you’re getting to the login screen…

Create Server From Hostwinds Cloud Portal

Creating a Server from your Cloud Control is a quick way to launch a new Virtual Machine inside the Cloud very, very quickly. This feature is fantastic and this article is intended for Hostwinds clients who have purchased a VPS or Cloud and are able to access the Cloud Control Panel.    Creating A New…

Cloud Serial Console Access

Hostwinds has added Cloud Serial Console Access to our Cloud Control instance management panel. This access allows users to connect to their server via a secure serial console, from another machine through the shell terminal. This is great, for instances where you are unable to access your instance through SSH, and need to make changes…

How To Create an Hourly Instance

Creating instances for hourly services can be done through  your Cloud Control Panel if you follow the steps below:   Step 1:  Log into your Client Area Step 2:  On the top, click the “Cloud Control” drop-down menu and select “Cloud Portal”     Step 3:  A new tab will open displaying your Cloud Control options.  Near the top…

Cloud Control Overview

Cloud Control Portal is an important page to understand for any client who leases Hostwinds products and services.  From this area you can access and manage your Cloud VPS’s (Linux or Windows) should you own one, as well as manage other features like backups.  In this article we will discuss how to navigate to the…

Server Management Panel Overview

The Server Management Panel is our web-facing interface for you to be able to control and review your Cloud VPS Servers.  Once you have navigated to the Cloud Control Portal, you will be provided a list of your available SSD and HDD Cloud servers.  Each of these servers has a clickable link to open up…

Server Management Sections Explained

This guide will show what you can do in each of the Server Management Panel sections (found in the top navigation menu).  You can access the Cloud Control Panel from your Client Area while logged into your Hostwinds account. Simply navigate to Cloud Control in the navigation panel as seen below and click the Cloud Portal…

Billing Overview (Cloud Portal)

Your Cloud Control has many available options available to you, helping you to manage your instance related needs     The billing tab will display your Cloud based billing charges and let you view these charges broken down by day, by hour and by usage.     The default display is for your current charges…

  • Page 1 of 2
  • 1
  • 2