I Have Forgotten My Password, What Can I Do?

As we are only human, there may come a time when you have forgotten your password. There are a variety of ways that you can regain access to your account and reset your password.

To get your password reset, you are able to do it yourself, or you may request us to assist by submitting a support ticket.

 

How Do I Reset My Password?

 

To reset your password, this can be done similar to how you would login. From the Client Login page, you will notice there will be a drop down menu in the upper right area of the screen. You will want to click on that dropdown, and select “Forgot Password?” from the list.

Forgot Password Menu Option

That will take you to a new page where you will be able to enter in your registered email address. Once you have entered in your email address, press the next button. After that, you should momentarily receive an email from Hostwinds with a link to reset your password. This email should have the subject of “Password Reset Validation” Click the link inside of the email and you will be able to reset the password for your Hostwinds account.

 

Can You Help Me With This?

 

Sure, we would be more than happy to assist you with this. If you give us a call through our Support number, you will be able to speak with an Agent and we would be able to Reset and Send you a new password. If you are long distance, or don’t want to speak on the phone, we are also available through Live Chat.

 

What If I Don’t Have Access To My Email?

 

If you are unable to access your email or you cannot receive the emails from Hostwinds, you can also prove ownership of the account. For more information about this method, please refer to this article here.


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