How Do I Keep My Domain From Renewing?

To prevent a renewal for a domain, you would need to do the following:

  1. Login to your Client Area and click on the Domains tab and then selecting “My Domains.”
  2. To the right of your listed domain, next to the wrench icon, click on the arrow button.
  3. This opens a drop-down menu and from it, you will select “Auto Renewal Status”
  4. On the new page, you’d click the “Disable Auto Renew” button.


What if an invoice was already generated for the renewal?

Please still follow the steps above and then open a ticket to Billing with a request that the domain renewal invoice is canceled.


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