Search The Hostwinds Guides Knowledge Base

How To Install WHMCS Manually As A White Label Reseller

…paste the copied key on your WHMCS installation page, in the License Key field.   Database Connection Details You will need to create a database, and a database user, this is fairly simple to complete using cPanel’s MySQL Databases feature.     Login to your cPanel account, and navigate to MYSQL Databases. You can easily find this by searching in the search field the word sql.   Both your MySQL username and MySQL database name will be prefixed with your cPanel username. Simply name them both with whatever you wish and it is entirely up to you. THese can be… […]

Read More…

How do I Change My Main Domain Name?

your new cPanel Main Domain in the text field After editing your main domain and click the Change Domain button.     Your primary domain is now changed and all associated primary files within your cPanel service, that existed for your old domain, will display for the new domain name now.   We strongly suggest taking a backup prior to any changes. For further information on how to take a backup within your cPanel, please review: How Do I Do Full Backups In cPanel   Helpful Related Articles How to Setup a Subdomain Using cPanel A Beginners Guide to cPanel… […]

Read More…

Advanced Zone Editor

Important: cPanel deprecated this interface in cPanel & WHM version 62. We strongly recommend that you use cPanel’s Zone Editor interface (Home >> Domains >> Zone Editor) DNS (Domain Name Service) is how the Internet that converts human-readable domain names (example.com) into computer-readable IP addresses (for example, 192.0.32.10). DNS uses zone files that reside on your server to map domain names to IP addresses. The DNS is also used to tell various services what should be done with your domain name. Such as what server to send mail to for that domain and where the website is actually located. There… […]

Read More…

File Manager vs FTP

What is cPanel File Manager? cPanel File Manager is a web interface where your entire site’s information, including, images, documents, 404 pages, are organized into folders. It is a quick and easy way to manage, navigate and edit your files. File Manager vs. FTP? Well… Nearly anything you need to do with your files can be done through this file system, for example, you can edit, upload, copy, compress, extract and remove files. So it’s pretty much a matter of preference, but there are advantages and disadvantages in certain situations, which you can see in the table below.   What… […]

Read More…

Shared and Business Hosting Management Portal

cPanel: Quickly log into your cPanel from this link. This can be very helpful if you’re unable to log in manually with what is provided in your welcome email Login to Webmail: Quickly log into your Webmail from this location. Just like Login to cPanel, this is great for quick logins or troubleshooting manual connection via Webmail URL Change Password: Provides ability to quickly change password to your cPanel Upgrade/Downgrade: The first option of upgrading provides the ability to upgrade to the higher tiered plan. For example, if you purchased basic hosting (hosts only 1 domain), and you would like… […]

Read More…

How to Setup SPF and DKIM Records

…original and final destination. Each email is signed with a private key that’s validated by a public key set in the DNS of the final destination mail server. This way, if any modifications are attempted during transit for the email, the end user will know when checking. How to set DKIM and SPF records in cPanel? Luckily you can set both DKIM and SPF easily by using the following steps. Please note that you’ll need to be logged into cPanel. Find the Email section on the home interface of cPanel Select “Authentication”   Under both DKIM and SPF check to… […]

Read More…

500 Internal Server Error

…Bad lines in the .htaccess file Invalid permissions Invalid script requests Invalid ownership Misconfiguration in the web server configuration.   In order to find the exact cause, you should look at the error logs found in cPanel. If you need help, get in touch and one of our techs will be happy to help you figure it out.   How do I Fix a 500 Internal Server Error? To fix a 500 Internal Server Error, there are several possible causes to investigate. First, make sure the .htaccess file is correct, then make sure the folders and files on your site… […]

Read More…

Webalizer FTP Metrics

cPanel has many tools to help you track the various statistics of your website and its traffic. Webalizer is a program installed with cPanel that displays traffic statistics. For more information about Webalizer, you can view our cPanel Webalizer Metrics guide, ir you can visit their website Webalizer.org. The Webalizer FTP statistics keeps track of all users that have accessed your website using the FTP protocol. This is particularly useful if you are tracking who is performing uploads or downloads on your website, keeping track of which downloads are most popular, or which users are uploading the most content.  … […]

Read More…

Shared and Business Hosting Quick Start Guide

So you’ve purchased hosting and you are wondering what are the first steps are. This guide will assist you on how to begin your journey by exploring cPanel and how to upload files for your website. Prior to setting up the host, if you do not already have a domain name registered, you can check availability and pricing here.   How do I Login To My cPanel Account?   Follow the link in your Welcome e-mail message to your cPanel login URL Enter your Login Credentials from your Welcome e-mail message at the cPanel login prompt Or Login to your… […]

Read More…

How To Set or Change PHP Time-zone

This article is intended to provide guidance on how to set-up or change the PHP timezone for Linux based services here at Hostwinds; setting and/or editing through cPanel, WHM or commands within Linux.   How To Edit PHP Time-zone With Hostwinds Shared and/or Business Hosting Services   Step 1: Log into your cPanel account (How to log into cPanel)   Step 2: Select File Manager     Step 3: Select Settings and make sure Show Hidden Files is checked, then click save.     Step 4: Navigate to the folder public_html, and you should see a file called .htaccess within… […]

Read More…