Definition of Metrics Icons

site that are using the FTP protocol.     Metrics Editor – Allows you to choose what statistics programs that you’ll use when viewing site stats, only if you’re permitted to do so.     CPU and Concurrent Connection Usage – resource monitoring tool that lets you view detailed information about problematic processes and database queries running on your account. The information can then help you determine why a resource limit was triggered.   Helpful Related Articles A Beginners Guide to cPanel Definition of Email Icons in cPanel cPanel Definitions of the Stats Panel Definition of Security Icons In cPanel

Setting the A Record for Your Domain

off by Logging into your cPanel. Once in the cPanel, you will want to navigate to the Zone Editor. This will be located in the Domains section of your cPanel. Select Manage next to the domain that you are setting the A record for. Select Edit next to the appropriate record that you want to modify. This should be an A record that you are modifying. Once done inputting the necessary information for your domain’s A record, you will want to click on Save Record. Or to cancel any changes without saving them, click on Cancel. Note: Keep in mind…

Web Hosting Cloud Backups

the container of shared_backups is a folder named after your cPanel username. So if you have the backup service on multiple shared/business hosting accounts, all accounts would have a folder named after the cPanel username in this container. Backups are taken daily and are retained for a period of 90 days, by default. You can set your own custom retention period on your service details page for your shared hosting, under the Add-ons Section. (Click Manage next to the service in question on the My Services Page)   Important Note for Resellers: Backups are only for the main of your…

Unable To Connect Authentication Error

…database hasn’t become corrupt. This can happen due to a server update or even a cPanel update.   Synchronizing Passwords   Login to WHM Go to the cPanel section This can be located quickly by searching for “ftp” in the search bar Go to Synchronize FTP passwords     Select Proceed     You can also go to FTP Configuration and change it to Proftpd, which should force synchronization of passwords.   Helpful Related Articles cPanel and WHM Overview How to Get Started with your New cPanel Server Increase Maximum Number of Simultaneous Connections in cPanel/WHM Definition of WHM Functions…

 How Do I Restore Backups In WHM?

By following these directions, you can easily restore backups in WHM if you’re on one of our Cloud or Dedicated servers with a WHM/cPanel license by following the steps in this guide.   Backup Restoration Option Step 1: Go to WHM (These log in details were provided in your welcome email when purchasing you cPanel license) Step 2: Go to the Backup section, either by finding in the column on the left-hand-side or selecting Backup among the available options in WHM menu   This can be done by searching for the word “backup” in the search bar     Step…

How To Add Wildcard DNS Records

You can create a Wildcard DNS record through cPanel by simply creating a subdomain and using an asterisk symbol. Follow the steps below to set this up.   Note: This will cause all subdomains to link directly to your main site. If you want subdomains to host other files you’ll need to remove the record.   Step 1: Login into your cPanel account (please see How To Access cPanel if not familiar how) Step 2: Head to your Domains section and select Subdomains     Step 3: In the Subdomain text box enter an asterisk “*” symbol   The “*”…

Getting Started with Hostwinds

…Domain and Hosting“, helps illustrate the process) Anytime nameservers are updated, propagation takes place. This is common among any update with any host and typically will take 24-48 hours to complete. You can use tools like whatsmydns.com to check propagation. While propagation takes place, you can proceed into your cPanel account to install WordPress, or any other plug-ins available to get started. Please note, your website may not display on the internet right away if you just updated your nameservers. If you would like to see what your directory will currently display without propagation completing, you can type “serverhostname/~cpanelusername” in…

Using Apache Mod_userdir with WHM

This article is intended for those who operate a VPS or dedicated server with a purchased cPanel/WHM license.   For more information about cPanel and WHM, please review our article cPanel and WHM Overview What Is Apache Mod_userdir? Apache Mod_userdir is a way to access a user’s website through a URL that contains the cPanel user name. For example, you can set it up so your website can be accessed through various ways, including: http://<IPADDRESS>/~cPanelUsername/ http://<SERVERNAME>/~cPanelUsername http://<yourdomain.com>/~cPanelUsername This can be useful to review your website redesign, your website migration to a new server or you just want to access your…

Hostwinds Tiers of Support

…of Server to Boot Hardware Failures Package Installations via package managers (RPM,yum,apt-get) DNS Configuration & Setup Firewall Setup & Troubleshooting Crontab Setup Password Resets Operating System Reinstalls Setting Secure SSH Port   cPanel Additional Supported Items The following additional items are covered by our Fully Managed Support on all Cloud and Dedicated Servers with cPanel installed. E-mail Configurations Troubleshooting Website Server Errors (500 Error, 403, Error, etc) System Software Upgrades (php, MySQL) PCI Compliance Modifications Custom Apache Configurations (mod_python, mod_ruby, mod_wsgi) Perl/PECL module/extension installations. Backup Configurations cPanel Options & Configurations   The above items are not a complete lists of…

Clearing The Magento Cache

…always, before making changes or deleting items, it’s always suggested to save a backup of your files to your computer in case they need to be restored To start, you’ll want to be logged into your cPanel Once logged in, you’ll want to navigate to find the File Manager. This will be within the Files section of your cPanel In the cPanel File Manager, navigate to the var/cache/ folder which will be located in your Magento installation folder.    Once you’ve found that folder, you’ll want to delete all the files inside of this folder. Deleting these files will clear…