Setting up WHMCS

 How Do I Setup WHMCS? You can setup WHMCS for our white label resellers program by performing these steps:   Download a zip file for the latest WHMCS version here Upload the WHMCS folder to where you want WHMCS to be located on your site Unzip the folder Find the configuration.php.new file and change the name to…

What is the Services Reseller?

Whether you want to start your own hosting service or simply want to provide web design clients hosting options, our reseller service will get you up and running in no time. You’re given your own control panel where you can create and manage separate cPanel accounts for your customers.   You can choose from three…

Running a Virus Scan on your Server

How do I Scan my Linux Server for Viruses? In a Linux based environment you can run a Virus scan using ClamAV, and you can scan for Malware using Linux Malware Detect. You can also use the ClamAV scan engine with Linux Malware Detect for better performance.   How to Run a Virus Scan in…

Steps to Install and Setup an SSL from Scratch

This guide starts after you’ve fully generated your CSR request and received the official SSL from the certificate authority (CA).  With your SSL email in place, follow the steps below to install it on your website.   How do I install the SSL on to my website?   Log in to cPanel account Home >…

Generating a CSR Request (and What it is)

Now that you’ve purchased an SSL through Hostwinds, you’ll receive an email with the link to configure your SSL.  The link will send you to a form and after a few steps, requests that you generate a CSR.  This will be the next major step you need to take towards setting up SSL for your…

How to Change a CNAME Record

How do I change my CNAME? You can change your CNAME in cPanel and WHM by following the steps below.   Changing CNAME in WHM   Log in to WHM Locate the DNS Functions section This can be found quickly by searching for “DNS” in the search bar Select Edit DNS Zone     Select the…

How to Add Wildcard DNS Records

You can create a Wildcard DNS record through cPanel by simply creating a subdomain.  Follow the steps below to set this up.   Note: This will cause all subdomains to link directly to your main site.  If you want subdomains to host other files you’ll need to remove the record.   Login into your cPanel…

Setting the A Record for Your Domain

There are a couple ways that the A record for your domain can be set. You can either do this from within cPanel or WHM. If you are on our Shared or Business hosting plans, you will need to do this in cPanel. Please note that the domains nameservers will need to be pointing to…

Unable to Connect Authentication Error

How do I fix 530 login authentication error? A common error FileZilla users come across is the 530 login error saying unable to connect due to an authentication error. There are two reasons you could be getting this, either you’re using the wrong login information or the server’s password database has become corrupt.   Double…

Allow Editing of Hidden/System Files

Some files you want to edit may be hidden by default. A common file like this is the .htaccess file. You can choose to show these files in both cPanel and FileZilla by performing the following steps:   How do I Show Hidden Files in FileZilla?   Click Server at the top Click Force show…