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How To Setup DMARC

…If you’re using a control panel, such as cPanel, you can create/edit DNS records by using the Advanced Zone Editor in cPanel. Alternatively, you can add DNS records through WHM by using the Edit DNS Zone interface. The following example will illustrate how a DMARC record can look, and the different fields that are available.   DMARC Example   v=DMARC1; p=reject; rua= mailto:mailauth-reports@exampledomain.com   Change the “mailto:” address to the email address that reports should be sent to .   Field Setting Name _dmarc TTL 14400 Type TXT TXT Data This field will determine how remote servers will process any…

How To Resolve Problems When Sending Email

…You only have access to this through WHM though. Go to WHM Go to Mail Queue Manager under Email   Here, you’ll be able to view emails that are in the queue and see how many there are. You can also attempt to deliver undelivered messages that are sitting here. If an attempt was made to send an email to an incorrect/unavailable address, they’ll be here. You should manually delete these emails to clear them out.   Related Articles Domain MX Records (cPanel) Sending Email Headers To Support Definition of Email Icons in Cpanel How To Submit A Support Ticket…

Webmail Issues

MySQL. If that doesn’t work, force a reinstallation with these commands if you are on a VPS: /usr/local/cpanel/bin/update-roundcube –force   /usr/local/cpanel/bin/update-horde –force   If you are receiving these errors on a Shared or Business hosting plan. You won’t have access to the command line, so we recommend contacting us as soon as possible. If the problem is strictly sending or receiving email, please check these guides: Issues Receiving Mail Issues Sending Mail If you should have any questions or would like assistance, do feel free to contact us through Live Chat, on our Phones, or by submitting a ticket with…

How to Change the Root MYSQL Password For WHM

…need to be logged in to WHM before proceeding.   Step 1: Search for the word root in the WHM search bar Step 2: Select MySQL Root Password under the SQL Services section     Step 3: Enter your desired password Step 4: Re enter the password to confirm Step 5: Click Change Password     Your root MySQL password should now be updated and ready to use.   Related Articles How to Change a cPanel User Password from WHM cPanel and WHM Overview How to Configure Custom Nameservers in WHM How to Get Started with your New cPanel Server…

How To Install Hostwinds Reseller Module

Installing Hostwinds Reseller Module The location of the Hostwinds’ reseller Module can be downloaded from   http://clients.hostwinds.com/ResellerFiles/HostwindsReseller.zip   Download this zipped directory to your desktop, and using your FTP program of your choice, login using your cPanel / FTP login credentials. This will be your domain name or your account’s IP address as the Host, your cPanel username as the username, and your cPanel account’s password for the password using FTP port number 21.   Once there, navigate to the directory where your WHMCS installation is installed. This will generally be within public_html/WHMCS or whatever document root you have chosen…

How To Access Weebly Website Builder

Our Shared and Business hosting plans include access to use a website builder called Weebly to create your site. This tool allows easy creation of your site from many different themes to start. Weebly allows more customization than other site builders and CMSs such as WordPress and is a great place to start building your new mobile ready, responsive new site.   Where To Find Weebly In cPanel The primary way that you can access Weebly and begin building your site is within your main cPanel interface. First you will want to login to your cPanel, either from the client…

Definition of Domains Icons

to be made available from another domain name.     This interface is used to set a redirect from one domain to another domain.     A simple DNS Zone Editor where you can add DNS records. Please note that this may be removed in later releases of cPanel.     An Advanced DNS Zone Editor which allows you to add a wider variety of DNS entries. Please note that this may be removed in later releases of cPanel.       A DNS Zone Editor that encompasses both the Simple DNS Zone Editor and the Advanced DNS Zone Editor….

Adding a DNS Zone

…  Login to your WHM account Head to Home > DNS Functions > Add a DNS Zones This can be located quickly by searching for “DNS” in the search bar     Fill out the Domain Information section with an IP Address for the A record and the domain it is attached to Click the Add Zone button     You can now view the results of your added domain in the Domain Owner Information section.   Helpful Related Articles cPanel and WHM Overview cPanel Zone Editor How to Get Started with your New cPanel Server Definition of WHM Functions…

How to Get the IP Address of Your Domain

There are a few ways to find the IP address that has been assigned to your domain. This article will cover 4 methods that you can use to find this information quickly. To utilize the steps outlined in this article you’ll need to ensure that your computer has access to the internet, and that you know the name of the domain that you’d like to lookup.   View the Server Information from within cPanel If you have a cPanel account, just login and click on the server information link on the right side of the page as shown below: The…