How To Setup And Configure WHMCS Automation Settings

…to disable. Third Renewal Notice: Specifies the number of days before or after the renewal date to send the third reminder. Set to to disable. Fourth Renewal Notice: Specifies the number of days before or after the renewal date to send the fourth reminder. Set to to disable. Fifth Renewal Notice: Specifies the number of days before or after the renewal date to send the fifth reminder. Set to to disable.   Support Ticket Settings Close Inactive Tickets: Specifies the amount of time (in hours) a ticket is inactive for to close it. Set to to disable.   Miscellaneous Cancellation…

How To Setup Notifications in WHMCS

tickets by selecting New Ticket from the Ticket section of the Event category, then selecting Technical Support from the Department drop-down in the Conditions category.   You can then specify how you want your notifications delivered by selecting either Email, HipChat, or Slack in the Notification Settings category. Only the notification channels you previously configured will appear in this section.   Each notification channel is slightly different, but each will ask for what kind of content the notification should have and who or where the notification should be sent to.   For example, the Email notification channel will ask which…

Hostwinds Tiers of Support

Hostwinds Tiers of Support Unmanaged Services Hostwinds offers Cloud servers that are Unmanaged, for details pertaining to the support offerings provided to Unmanaged services, please review the article here. Full Management This is the default service level for all clients with a fully Managed service. The following is included with this service level, for all packages. 24/7/365 Support via Phone, Live Chat, and Tickets 100% Network Uptime Guarantee 100% Power Uptime Guarantee 1 Hour or Less Hardware Replacement   Fully Managed Cloud Hosting, and Dedicated Servers On-going Server Maintenance The following maintenance tasks are offered to all Cloud and Dedicated…

How To Send Mass Emails In WHMCS

…message.     If you think the message might be frequently used, select Save Message and give the message a name. You will then be able to quickly select the template message for future use.     Once read to send, you can choose to preview the message by selecting the Message Preview button.     When ready to send your email message, choose Send Message.   Related Articles Hostwinds White Label Reseller Simplified Overview How To Install Hostwinds Reseller Module As A White Label Reseller How To Search For Domain Registrations In WHMCS How to Manage Tickets in WHMCS…

Cloudflare Benefits

…the necessary information. To speed up the process Cloudflare will cache common static information for higher amounts of requests.   When you sign up for Cloudflare you get the following benefits:   Reduced server load Bandwidth savings Fewer support tickets More performance out of existing infrastructure A broad security layer and DDoS protection   Additionally, Cloudflare will provide you:   Weekly analytics Railgun (WAN Optimization)   Benefits to Your site:   Sites load twice as fast Use 60% less bandwidth See 65% fewer requests Have an additional layer of web protection   Helpful Related Articles Cloudflare Setting Recommendations Cloudflare Account…

cPanel and WHM Overview

…hostname, or domain: testdomain.tld:2086 123.45.67.890:2086 servername:2086 testdomain.tld:2087 123.45.678.90:2087 servername:2087 testdomain.tld/whm 123.45.67.890/whm servername/whm   Getting Started with cPanel & WHM If you have recently purchased a VPS or Dedicated cPanel & WHM License, we have a handy guide on How to Get Started with your New cPanel Server. We also have a large number of articles and guides on cPanel in our Hostwinds Knowledgebase, as well as similar guides for WHM. If you ever have any questions or need any assistance, please contact us either by LiveChat, support tickets, or over the phone and we’ll be more than happy to help….

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