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Creating A Reseller Account

This option is available via the WHM interface and will allow you to create new cPanel accounts, making them reseller accounts within the process. If you are not familiar, or need guidance on how to get started with your WHM/cPanel service, please review How To Get Started With Your New CPanel Server. Your log-in information pertaining to your WHM/cPanel account will be sent to your registered email on file. How Do I Create A Reseller Account in WHM? To create a Reseller account in WHM you need to:   Log on to your WHM account Enter “create” in the search… […]

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Services Manager and Automatic Startup of Services

This articles intent is for those who have a Linux VPS with a cPanel/WHM license. Those who have our shared and/or business shared service are not provided root access, and therefore cannot make server side changes.   How To Restart Services In WHM WHM provides a dashboard specifically for restarting services with a simple click of a button. To access the service and restart it head to Home and search for “restart” in the search bar (1) >> choose Restart Services on the left column (2) >> choose one of the 8 services you want to restart (3). For more… […]

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Upgrading/Downgrading An Account

How Do I Upgrade Or Downgrade An Account In WHM? You can upgrade or downgrade accounts by following these steps:   Step 1: Log in to WHM (Login details are provided for your WHM upon purchasing a Linux server with Centos + WHM/cPanel license in a welcome email) Step 2: Go to Account Functions   This can be located quickly by searching for “Account” in the search bar   Step 3: Go to Upgrade/Downgrade an Account     Step 4: Select the account in question Step 5: Click Modify     Step 6: Select the package you want to change… […]

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How To Update/Refresh A Softaculous License For Your Server

If you use Softaculous, in some instances you may need to refresh your license should it ever lapse. This can be done by logging into WHM and following the steps listed below.   This article is intended for those who have a Linux VPS with Centos + WHM/cPanel installed.   Step 1: Once logged into WHM search for Softaculous in the search bar Step 2: Select Softaculous – Instant Installs from below the search bar     Step 3: In the Softaculous interface that appears click the Refresh License link Step 4: You should now see the icon for the… […]

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How To Delete A DNS Zone

WHM makes it quite easy to delete a DNS zone. This article is intended for Hostwinds clients who have access to WHM as a Reseller or have a cPanel/WHM license for their VPS or Dedicated server. To delete a DNS zone, follow the steps in this guide:   As always, we suggest that you take a snapshot backup before making changes or deleting any DNS Zones   Login to WHM Head to Home > DNS Functions This can be located quickly by searching for “DNS” in the search bar Select the Delete a DNS Zone option     For the… […]

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Setting a Service to Automatically Restart Upon Failure

You don’t have to adjust or add settings for this because cPanel and WHM already automatically restart a service when it fails. The chkservd constantly monitors all the services to make sure they are working properly. Every 5 minutes the chkservd decides which services are online and which need restarting. Services monitored include those such as, MySQL, Apache, BIND, Interchange, Webmail, Exim, etc. To see results from the chkservd look through: The /var/log/chkservd.log log file contains the results from each check that it performs. WHM’s Server Information interface (WHM >> Home >> Server Status >> Server Information) displays the results… […]

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Perform a DNS Cleanup

There may come a time when your DNS Zone Files become cluttered with useless records, or even duplicates. Fortunately cPanel have thought ahead on this and incorporated a feature into WHM to clean this up for us. WHM provides the ability to run a DNS Cleanup, which will clean up nameserver configuration settings. This is helpful for eliminating duplicate nameserver configuration files that can lead to issues with the server and in the case a BIND configuration file becomes corrupt. Before following through with the steps below, it would be recommended that you take a backup of your current Zone… […]

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Editing a DNS Zone

There are a number of things you can edit in WHM that help you manage DNS zones. You can edit a DNS zone by following the steps provided in this guide.   How Do I Edit A DNS Zone In WHM? Login to WHM Head to Home > DNS Functions This can be located quickly by searching for “DNS” in the search bar Select Edit DNS Zone     Select the domain you want to edit zones for Click Edit       You can see and change Nameservers as well as A/AAAA/CNAME/etc records.     The required class value… […]

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Limiting Reseller Accounts

  Here is a list of the default settings for a reseller account:   Basic WebHost Manager Setup Legacy Configure Customer Contact Locale XML Download View Available Locales Remote Access Key List Subdomains Web Template Editor Mail Delivery Reports View Relayers View Sent Summary Change WebHost Manager Theme Customization Plugins Change Log SSL Storage Manager cPanel Development Forum Software Development Kit   Note: If you’d like to see more information about any of the above settings, you can do so on cPanel’s official documentation.   Related Articles: Reseller Hosting Overview CPanel and WHM Overview Definition of WHM Functions    … […]

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