Adding a DNS Zone

  Login to your WHM account Head to Home > DNS Functions > Add a DNS Zones This can be located quickly by searching for “DNS” in the search bar     Fill out the Domain Information section with an IP Address for the A record and the domain it is attached to Click the Add Zone button     You can now view the results of your added domain in the Domain Owner Information section.   Helpful Related Articles cPanel and WHM Overview cPanel Zone Editor How to Get Started with your New cPanel Server Definition of WHM Functions…

Editing a DNS Zone

There are a number of things you can edit in WHM that help you manage DNS zones. You can edit a DNS zone by doing the following:   How do I edit a DNS Zone in WHM?   Login to WHM Head to Home > DNS Functions This can be located quickly by searching for “DNS” in the search bar Select Edit DNS Zone     Select the domain you want to edit zones for Click Edit       You can see and change nameservers, A record and cnames     Note : The required class value for each…

Transfer/Migrate a Server with No Downtime (or Database Lag)

to the new server and you have WHM access on both, please refer to the following guide How to transfer/migrate an entire server to a new server guide. Log in to WHM on the original server Go to DNS Functions You can locate this quickly by searching for “DNS” in the search bar Go to Edit DNS Zone     Choose the right server/domain Click the Edit button     Change the number in second column (probably currently 86400 or 14400) to 300 Change the A Record IP to the new server IP You can also change the other A…

PHP Memory Errors

to do this (See the second note at bottom for a possible solution).   Step 1: Log into WHM for the new server you’re moving to (details to log into your WHM are provided in a welcome email upon purchase) Step 2: Go to the PHP configuration editor     Step 3: Edit the “memory_limit” variable     Step 4: Save changes   While this may help for a while, the errors are likely to return. If you’re getting this error there’s a very good chance that your code needs to be trimmed and optimized.   For shared hosting services…

Additional MySQL Access Hosts

How do I add additional MySQL access hosts? You can assign additional MySQL access hosts in WHM by doing the following: Login to WHM Go to Home > SQL Services This can be located quickly by searching for “sql” in the search bar Select “Additional MySQL Access Hosts”     Put the IPs you want in the text box Click Save     Note : If you’d like to assign these settings to all accounts, you can click the link at the bottom labeled “click here” to do so….

Adding a New IP Address

Routed IP addresses to your server must be on your server before they can be used. This guide will show you how to add an IP address to your pool. The pool will be used for assigning static IP’s to new accounts.   How do I add a new IP address through WHM?   Login to your WHM account Go to Home > IP Functions This can be located quickly by searching “ip” in the search box Select Add a New IP Address     Add the IP Address in the New IP box or IP range to add text…

Deleting a DNS Zone

How do I delete a DNS zone in WHM? WHM makes it quite easy to delete a DNS zone. To delete a DNS zone, follow these steps:   Login to WHM Head to Home > DNS Functions This can be located quickly by searching for “DNS” in the search bar Select the Delete a DNS Zone option       For the one you want to delete, change the dropdown box to Select Click Delete    …

Troubleshooting with Server Status Information

Where do I find my Server Status in WHM? To find the information on your Server Status head to this section of WHM where you can see information about your server. The information found here is helpful when you want to troubleshoot hardware or software issues. Go to Home > Server Status     Alternatively you can search for the word “Status” in the search bar and select Server Status from the populated results.   Apache Status – Apache is a web server daemon that responds to HTTP requests, and then delivers web pages Daily Process Log – Shows information…

Unable To Connect Authentication Error

…database hasn’t become corrupt. This can happen due to a server update or even a cPanel update.   Synchronizing Passwords   Login to WHM Go to the cPanel section This can be located quickly by searching for “ftp” in the search bar Go to Synchronize FTP passwords     Select Proceed     You can also go to FTP Configuration and change it to Proftpd, which should force synchronization of passwords.   Helpful Related Articles cPanel and WHM Overview How to Get Started with your New cPanel Server Increase Maximum Number of Simultaneous Connections in cPanel/WHM Definition of WHM Functions…

Setting the A Record for Your Domain

There are a couple ways that the A record for your domain can be set. You can either do this from within cPanel or WHM. If you are on our Shared or Business hosting plans, you will need to do this in cPanel. Please note that the domains nameservers will need to be pointing to the server that is used to complete the steps below. How To Set The A Record Within WHM First you will want to Login to your WHM Next, Locate DNS Functions within the WHM Menu This can be found quickly by using the search bar…

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