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cPanel License Expired

If when logging into WHM on your VPS, Cloud or Dedicated Server you receive a message stating that the license is expired there are steps you can take to attempt to resolve this issue.   Renew cPanel License You can check if your license is valid at http://verify.cpanel.net by entering the IP address of your server Log into your server via SSH using a client such as PuTTY Execute the command /usr/local/cpanel/cpkeyclt Refresh your browser or log out and back in to your WHM panel Confirm that the message has cleared If the license is not renewed, the issue may…

cPanel Raw Access Metrics

In some cases, website developers and site owners may need to take a direct look into all of the access logs for the website. In such a case, cPanel offers the Raw Access metrics in order to let the account holder download the log files of their site. Raw access logs are plain text files that contain all of the information about your site’s visitors and all the the pages and content they visited.   Where Do I View My Access Logs? The option to view the raw access logs can be found under the Metrics section of your cPanel

Increase Maximum Number of Simultaneous Connections in cPanel/WHM

cPanel/WHM offers two FTP servers; Pure-FTPD and ProFTPd. Pure-FTPD is the default FTP server that’s installed with cPanel/WHM. The following steps are for Pure-FTPD and should allow you to increase the maximum number of simultaneous connections.   Log in to WHM Type “ftp” into the search bar that is located in the upper left section of WHM’s main interface Below the search bar, you’ll see the matching results to your search. Select “FTP Server Configuration”     Scroll down and locate “Maximum Connections” and “Maximum Connections Per IP Address”. You can increase both of these values, however it’s recommended to…

How To Create A Mailing List in cPanel

Mailing lists are a great way to keep your clients up to date on events going on with your site updates. Luckily, creating a mailing list is easy to do for Hostwinds client who are using cPanel.   How Do I Start A Mailing List For My Website? Step 1: Login to your cPanel account Step 2: Scroll down to the EMAIL section Step 3: Click on the “Mailing Lists” option   Step 4: Create a name for the mailing list, this will be the name on the email sent to your clients Step 5: Create a password for that…

How to Setup a Subdomain Using cPanel

What is a Subdomain? A subdomain is the use of an existing domain with a prefix change of the www to another title. This creates another website that contains it’s own unique content without an entirely new domain needed to be created. Assuming you own the domain already, a subdomain looks like mail.example.com or blog.example.com.   How do I Create a Subdomain in cPanel? You can setup a subdomain in cPanel by heading to Home > Domains > Subdomains.     This simple guide will show you how to create and manage subdomains. Follow the instructions below to complete your…

cPanel Errors Metrics

cPanel contains a way to keep track of the most recent errors that have been logged regarding your website. The Errors section details these error messages for you in a quick and easy location without needing to dig through the other metrics options for the information desired.   How Can I Track My Website Errors? The Errors logger is located under the Metrics option on the cPanel home page for your website.   Once you click on the Errors logger, you will open cPanel’s page that details the last 300 errors that have occurred by visitors to your website. You…

cPanel Analog Stats Metrics

When it comes to tracking web statistics such as bandwidth or visitors, Hostwinds believes more options are better. As such, we provide you AWStats and Webalizer, and also provide Analog Stats to help you keep track of all of your metrics. How Do I Use Analog Stats? The Analog Stats tool can be found under the Metrics section on your cPanel home page.   Upon clicking on the Analog Stats option, you are greeted with the Analog Stats page. The page lists all of your domains, subdomains, and their SSL equivalents.   Under the Actions column, you can click on…

Changing cPanel username

A cPanel username is a very important portion of your Hostwinds hosting account. We provide users with a unique, randomly generated username to avoid possible brute-force attempts into your account, and to ensure account security. Changing a username for any account can cause several issues, due to how cPanel uses the Username for your account. This can result in your websites no longer functioning correctly, as several configuration files depend on the username, and are not updated upon changing of a username. As such, it is Hostwinds’ policy that once an account has been created, we will not provide support…

cPanel AWStats Metrics

Among all of the tools that cPanel offers to track the various metrics of your website, one of the most frequently used and detailed options is Awstats. Awstats analyzes server log files and produces HTML reports on the website, presenting various charts and graphs to view information as varied as visitors, visit duration, most viewed pages, and what other websites referred your site to the visitors. How Do I Use Awstats? The Awstats tool can be found under the Metrics section on your cPanel home page.   Once you click on the Awstats option, you will be directed to the…