Unable To Connect Authentication Error

…database hasn’t become corrupt. This can happen due to a server update or even a cPanel update.   Synchronizing Passwords   Login to WHM Go to the cPanel section This can be located quickly by searching for “ftp” in the search bar Go to Synchronize FTP passwords     Select Proceed     You can also go to FTP Configuration and change it to Proftpd, which should force synchronization of passwords.   Helpful Related Articles cPanel and WHM Overview How to Get Started with your New cPanel Server Increase Maximum Number of Simultaneous Connections in cPanel/WHM Definition of WHM Functions…

Do You Support PHP, MYSQL and/or PERL?

When choosing a hosting provider it is important to understand what software they directly support and offer. We’re often asked if we support PHP, MySQL, and Perl on our services. The short answer to this is yes, we do. A few more definitive points regarding this are listed for you below. All of our servers fully support PHP, MySQL, and Perl. Base operating system installations in a VPS or dedicated are minimal installs and would need the specific packages installed after deployment. If you’re including cPanel/WHM with your VPS or dedicated server these packages are installed along with the control…

Reseller Hosting Overview

staff.   Will Hostwinds Assist Me with My Upgrade? Absolutely! As long as the plan selected is a fully managed plan, Hostwinds will be able to fully complete your upgrade to your product of choice. Do note, that you’ll need to purchase a cPanel license if upgrading to a Cloud or Dedicated server. A cPanel license costs $13 for Cloud or VPS instances and $35 for Dedicated Servers.   Helpful Related Articles How To Get Started With Your New cPanel Server How Do I Add Email Accounts In cPanel? How To Delete A cPanel From WHM cPanel And WHM Overview…

Advanced Zone Editor

Important: cPanel deprecated this interface in cPanel & WHM version 62. We strongly recommend that you use cPanel’s Zone Editor interface (Home >> Domains >> Zone Editor) DNS (Domain Name Service) is how the Internet that converts human-readable domain names (example.com) into computer-readable IP addresses (for example, 192.0.32.10). DNS uses zone files that reside on your server to map domain names to IP addresses. The DNS is also used to tell various services what should be done with your domain name. Such as what server to send mail to for that domain and where the website is actually located. There…

How to Prepare the Server for ClipBucket

…of the Editor   LoadModule h264_streaming_module /usr/local/apache/modules/mod_h264_streaming.so AddHandler h264-streaming.extensions.flv     Click Update Restart Apache Search for restart in the WHM search bar Select HTTP Server (Apache)     Click Yes     Set the php Limits Search for PHP Configuration Editor in the WHM search bar Select PHP Configuration Editor     Change upload_max_filesize to the maximum size video that you’d like to be uploaded Click Save     Your Server is now Ready for Clipbucket PsudoStreaming! Below are the paths for these Requirements: /usr/bin/ffmpeg /usr/local/bin/MP4Box /usr/bin/flvtool2 /usr/local/bin/flvtool++   Helpful Related Articles   How To Install ClipBucket How To…

Increasing Maximum Number Of Simultaneous Connections Beyond 10 In FileZilla

FileZilla is an FTP client that is commonly used to access files remotely. By default, the maximum number of simultaneous connections that you can have using FileZilla is 10. However, this can be changed by editing an XML file directly with a text editor.   For the best results, we recommend that the maximum number of simultaneous connections is set to the same value on the server that you’re connecting to. Selecting 8 or lower and ending your FTP connection to the server once you are done connecting is highly suggested if you are receiving a 421 error….

How to Manually Migrate Accounts from Another Non cPanel Environment

How do I move my non-cPanel site to cPanel?   Follow the steps below to move your non-cPanel site to cPanel. If you’re on a Cloud or Dedicated server and you have access to editing DNS, follow the DNS steps through the How to transfer/migrate a server with no downtime of any kind (or database lag) guide.   Backup everything on your site(s)/server, found in your control/admin area (exactly where or how will vary depending on your host and the control area used) Download all files and directories, maintaining the exact same structure Backup all databases associated with…

How To Resolve Problems When Sending Email

…your email logs and email activity be reviewed if you feel that this is a possibility.   Mail Queue The mail queue may be full or stopped. You only have access to this through WHM though. Go to WHM Go to Mail Queue Manager under Email   Here, you’ll be able to view emails that are in the queue and see how many there are. You can also attempt to deliver undelivered messages that are sitting here. If an attempt was made to send an email to an incorrect/unavailable address, they’ll be here. You should manually delete these emails to…

A Beginners Guide to cPanel

…should find that cPanel is a very intuitive and user friendly platform, and we are always happy to help you with learning how to use this powerful web hosting tool. If you can’t find what you need in our Knowledge Base, look at the very bottom of your cPanel home page. You should see a link called “Documentation”, or a cPanel icon, that will address any cPanel specific questions in detail at their homepage.   Helpful Related Articles cPanel Minimum Requirements cPanel And WHM Overview How To Get Started With Your New cPanel Server (Limited to VPS with WHM/cPanel license)…

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