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Why Can’t I Receive Email?

Issues Receiving Email If you’re having problems receiving email, but you can send email, here are some possible common causes that will be explained in more depth below: Over email quota DNS problems Mail client problems   Over Email Quota Each email account is assigned a quota when created. You can check these settings in cPanel and increase them if necessary: Step 1: Go to cPanel (For knowledge on how to access your cPanel should you have a package that includes it, please review: How To Access cPanel) Step 2: Go to Email Accounts     Step 3: Ensure Email…

How To Set-Up And Read Webmail

Webmail is the online email client that cPanel users can load. The client comes with three pre-loaded webmail clients that allow you to read webmail directly from cPanel itself or from your browser: Roundcube, Horde and SquirrelMail.   How Do I Setup My Webmail On cPanel? To setup Webmail you’ll need to first have an existing email account created. If you haven’t done this yet, you can review this guide for creating new email accounts.   How Do I Read Webmail From cPanel? Once you have an account, you’ll be able to access Webmail in multiple ways. The first is…

Shared and Business Hosting Quick Start Guide

message to your cPanel login URL Enter your Login Credentials from your Welcome e-mail message at the cPanel login prompt Or Login to your account at https://clients.hostwinds.com Click on the service that you purchased Click the Login to cPanel link on the left side of the page   How Do I Get My Site Built? There are a variety of ways and tools that can be used for building your site. If you are familiar with how to code your own site, or use a Website Builder such as Adobe Dreamweaver or Adobe Muse, you can upload the files from…

Business Hosting Overview

…$13 for Cloud Servers and $35 for Dedicated Servers.   What If I Don’t Want cPanel? You can choose to use an alternative control panel or use our LAMP stack application template on a Cloud Server. If you want all the features and options you have with cPanel however, we suggest sticking with the control panel you are familiar with.   cPanel is not included with our VPS tiers, and requires the purchase of a cPanel VPS license for an extra $13.00/mo from our store.   Helpful Related Articles Shared Hosting Overview Shared and Business Hosting Quick Start Guide What…

How do I Change My Main Domain Name?

your new cPanel Main Domain in the text field After editing your main domain and click the Change Domain button.     Your primary domain is now changed and all associated primary files within your cPanel service, that existed for your old domain, will display for the new domain name now.   We strongly suggest taking a backup prior to any changes. For further information on how to take a backup within your cPanel, please review: How Do I Do Full Backups In cPanel   Helpful Related Articles How to Setup a Subdomain Using cPanel A Beginners Guide to cPanel

Shared Hosting Overview

…to fully complete your upgrade to your product of choice. Do note, that you’ll need to purchase a cPanel license if upgrading to a Cloud or Dedicated server. A cPanel license costs $13 for Cloud Servers and $35 for Dedicated Servers.   What If I Don’t Want cPanel? You can choose to use an alternative control panel or use our LAMP stack application template on a Cloud Server. If you want all the features and options you have with cPanel, however, we suggest sticking with the control panel you are familiar with. Note: cPanel is not included with our VPS…

How to Use cPanel’s Optimize Website

What is Optimize Website?   Optimize Website is a content compression tool that helps remove the unnecessary gaps and text in files to speed load times. Compression can be configured to automatically reduce the size of specific types of content when visitors access it. This can be done for certain types or all types of content, depending on your preference. The tool is an application found in the Software section of cPanel.     How Do Faster Load Times Benefit My Website?   Faster website load times benefit your website in a variety of ways. Two specific examples are reducing…

Setting up Email Forwarders

the Add Domain Forwarder button   To confirm domain forwarding check under the heading “Forward All Email for a Domain” in the Forwarders section to see if the connection exists     Helpful Related Articles Fetch cPanel Email Using Gmail Hostwinds highly suggests using fetching when possible to avoid forwarding SPAM as this can cause delays, or even have your domain blacklisted as forwarding SPAM is seen the same as sending SPAM. How Do I Add Email Accounts In cPanel How To Set-up and Read Webmail How To Set-up Email Client In cPanel A Beginners Guide To cPanel    …

How To Set or Change PHP Time-zone

This article is intended to provide guidance on how to set-up or change the PHP timezone for Linux based services here at Hostwinds; setting and/or editing through cPanel, WHM or commands within Linux.   How To Edit PHP Time-zone With Hostwinds Shared and/or Business Hosting Services   Step 1: Log into your cPanel account (How to log into cPanel)   Step 2: Select File Manager     Step 3: Select Settings and make sure Show Hidden Files is checked, then click save.     Step 4: Navigate to the folder public_html, and you should see a file called .htaccess within…

Shared and Business Hosting Management Portal

cPanel: Quickly log into your cPanel from this link. This can be very helpful if you’re unable to log in manually with what is provided in your welcome email Login to Webmail: Quickly log into your Webmail from this location. Just like Login to cPanel, this is great for quick logins or troubleshooting manual connection via Webmail URL Change Password: Provides ability to quickly change password to your cPanel Upgrade/Downgrade: The first option of upgrading provides the ability to upgrade to the higher tiered plan. For example, if you purchased basic hosting (hosts only 1 domain), and you would like…