Upon creating an account with us at Hostwinds, all of your products (active, pending, cancelled and/or terminated) are always archived for your records. Navigating to Services > My Services will display a list of all the products you own or have owned with Hostwinds since your account was created. Using your Client Tools from your account drop-down will eliminate pending, cancelled and terminated products described below.
How To Delete Pending, Terminated And/Or Cancelled Products
If you would like to delete pending, terminated and/or cancelled products from your products list, please follow these steps.
Step 1: Log into your Client Area and select Client Tools from your account drop-down on the right side of the page.
Step 2: Now click on the Purge Pending/Terminated Services
Step 3: Select the box(es) you wish to delete from your status list. Select the box to the left of services (example: number 1 below) if you want to select all. Click on the Delete button (example: number 2 below) once done. A confirmation window will pop-up that you will need to confirm. Once done, your products page will be updated.