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Explanation of FTP Protocol

cPanel can generate a script to automatically configure these three to work quickly.   What information is used within a FTP when attempting to connect to my cPanel?   Typically any FTP service will ask for 3 things to use in order to connect; hostname, username and password. Hostname would be the IP you are trying to connect to, in this case the IP of your cPanel service. Username and password would be the exact same username and password used for the cPanel account. Normally the “port” input field can be left blank, however, if required, port 21 should work….

Definition of Metrics Icons

site that are using the FTP protocol.     Metrics Editor – Allows you to choose what statistics programs that you’ll use when viewing site stats, only if you’re permitted to do so.     CPU and Concurrent Connection Usage – resource monitoring tool that lets you view detailed information about problematic processes and database queries running on your account. The information can then help you determine why a resource limit was triggered.   Helpful Related Articles A Beginners Guide to cPanel Definition of Email Icons in cPanel cPanel Definitions of the Stats Panel Definition of Security Icons In cPanel

Setting the A Record for Your Domain

off by Logging into your cPanel. Once in the cPanel, you will want to navigate to the Zone Editor. This will be located in the Domains section of your cPanel. Select Manage next to the domain that you are setting the A record for. Select Edit next to the appropriate record that you want to modify. This should be an A record that you are modifying. Once done inputting the necessary information for your domain’s A record, you will want to click on Save Record. Or to cancel any changes without saving them, click on Cancel. Note: Keep in mind…

How to Manually Migrate a WordPress Installation to Hostwinds

will download your database locally as a .SQL file that will be saved to your computer.   How to Prepare for Migration on the New Host   Add the domain to your hosting (if on a Hostwinds VPS, creating a new cPanel account for the domain, or add as an Add-On Domain via cPanel) https://www.hostwinds.com/guide/create-addon-domain-in-cpanel/ Use the MySQL Database Wizard in cPanel to create the database and user for the WordPress installation (make sure to copy your database name, database user name, and user password, you’ll need this later to update your wp-config.php file)    How to Import your WordPress…

What Version Of PHP Do You Run?

the default, Paper Lantern, it’s found on the right by clicking Server Information.     After clicking on Server Information, you will be presented a screen like below. This will include the current versions running within your current cPanel, including the PHP version.     You are unable to change the cPanel version currently being ran on the server itself, however, you can manage the php version your website uses by navigating to MultiPHP Manager.   Helpful Related Articles A Beginners Guide to cPanel How To Set or Change PHP Time-zone Definition of cPanel File Manager Restore Database Using PHPMyAdmin…

Hostwinds Tiers of Support

…of Server to Boot Hardware Failures Package Installations via package managers (RPM,yum,apt-get) DNS Configuration & Setup Firewall Setup & Troubleshooting Crontab Setup Password Resets Operating System Reinstalls Setting Secure SSH Port   cPanel Additional Supported Items The following additional items are covered by our Fully Managed Support on all Cloud and Dedicated Servers with cPanel installed. E-mail Configurations Troubleshooting Website Server Errors (500 Error, 403, Error, etc) System Software Upgrades (php, MySQL) PCI Compliance Modifications Custom Apache Configurations (mod_python, mod_ruby, mod_wsgi) Perl/PECL module/extension installations. Backup Configurations cPanel Options & Configurations   The above items are not a complete lists of…

Web Hosting Cloud Backups

the container of shared_backups is a folder named after your cPanel username. So if you have the backup service on multiple shared/business hosting accounts, all accounts would have a folder named after the cPanel username in this container. Backups are taken daily and are retained for a period of 90 days, by default. You can set your own custom retention period on your service details page for your shared hosting, under the Add-ons Section. (Click Manage next to the service in question on the My Services Page)   Important Note for Resellers: Backups are only for the main of your…

Clearing The Magento Cache

…always, before making changes or deleting items, it’s always suggested to save a backup of your files to your computer in case they need to be restored To start, you’ll want to be logged into your cPanel Once logged in, you’ll want to navigate to find the File Manager. This will be within the Files section of your cPanel In the cPanel File Manager, navigate to the var/cache/ folder which will be located in your Magento installation folder.    Once you’ve found that folder, you’ll want to delete all the files inside of this folder. Deleting these files will clear…

Installing WordPress using Softaculous

What Is WordPress? WordPress is one of the most popular CMSs (Content Management System) available today. It is also available as a free, automatic installation for all of our Shared, Business and Reseller hosting clients! Listed below is a step by step guide for logging into cPanel from your Hostwinds Client Area, and installing WordPress via the Softaculous Apps Installer.   How Do I Install WordPress with Softaculous? From your Hostwinds Client Area, select “Manage” next to the service plan that your domain is installed on. On the next page, select “Login to cPanel” from the left hand Actions menu….