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Getting Started with Hostwinds

…illustrate the process) Anytime nameservers are updated, propagation takes place. This is common among any update with any host and typically will take 24-48 hours to complete. You can use tools like whatsmydns.com to check propagation. While propagation takes place, you can proceed into your cPanel account to install WordPress, or any other plug-ins available to get started. Please note, your website may not display on the internet right away if you just updated your nameservers. If you would like to see what your directory will currently display without propagation completing, you can type “serverhostname/~cpanelusername” in your URL.   Helpful…

WHM Statistics Software Configuration Overview

…  Process Statistics for User Shows individual account statistics     Generators Configuration Lets you pick which statistical analysis software your cPanel accounts can use. The three statistics options are Analog, AWStats and Webalizer     User Permissions Sets the permissions on which cPanel users can adjust their statistics software     Schedule Summary Lets you set when the software will be updated     Schedule Configuration You can decide how often WHM processes that statistics information on your server   Related Articles cPanel and WHM Overview Creating A cPanel Account Definition of WHM Functions A Beginners Guide To cPanel

 How Do I Restore Backups In WHM?

By following these directions, you can easily restore backups in WHM if you’re on one of our Cloud or Dedicated servers with a WHM/cPanel license by following the steps in this guide.   Backup Restoration Option Step 1: Go to WHM (These log in details were provided in your welcome email when purchasing you cPanel license) Step 2: Go to the Backup section, either by finding in the column on the left-hand-side or selecting Backup among the available options in WHM menu   This can be done by searching for the word “backup” in the search bar     Step…

Using Apache Mod_userdir with WHM

This article is intended for those who operate a VPS or dedicated server with a purchased cPanel/WHM license.   For more information about cPanel and WHM, please review our article cPanel and WHM Overview What Is Apache Mod_userdir? Apache Mod_userdir is a way to access a user’s website through a URL that contains the cPanel user name. For example, you can set it up so your website can be accessed through various ways, including: http://<IPADDRESS>/~cPanelUsername/ http://<SERVERNAME>/~cPanelUsername http://<yourdomain.com>/~cPanelUsername This can be useful to review your website redesign, your website migration to a new server or you just want to access your…

Contact Manager To Manage Server Contacts

…that will be sent by WHM.   With each option, you can set the priority that the notification is sent on. The priority will determine which Communication Types are used to retrieve the notifications sent. For more information on what each Notification option is for, there is a cPanel documentation page that details each Notification here.   Related Articles cPanel and WHM Overview – A brief overview of what exactly is cPanel and WHM, and the relationship between the two. How To Get Started With Your New CPanel / WHM Server – Guide on the first steps in getting started…

Unable To Connect Authentication Error

…database hasn’t become corrupt. This can happen due to a server update or even a cPanel update.   Synchronizing Passwords   Login to WHM Go to the cPanel section This can be located quickly by searching for “ftp” in the search bar Go to Synchronize FTP passwords     Select Proceed     You can also go to FTP Configuration and change it to Proftpd, which should force synchronization of passwords.   Helpful Related Articles cPanel and WHM Overview How to Get Started with your New cPanel Server Increase Maximum Number of Simultaneous Connections in cPanel/WHM Definition of WHM Functions…

Web Hosting Cloud Backups

the container of shared_backups is a folder named after your cPanel username. So if you have the backup service on multiple shared/business hosting accounts, all accounts would have a folder named after the cPanel username in this container. Backups are taken daily and are retained for a period of 90 days, by default. You can set your own custom retention period on your service details page for your shared hosting, under the Add-ons Section. (Click Manage next to the service in question on the My Services Page)   Important Note for Resellers: Backups are only for the main of your…

Hostwinds Tiers of Support

…of Server to Boot Hardware Failures Package Installations via package managers (RPM,yum,apt-get) DNS Configuration & Setup Firewall Setup & Troubleshooting Crontab Setup Password Resets Operating System Reinstalls Setting Secure SSH Port   cPanel Additional Supported Items The following additional items are covered by our Fully Managed Support on all Cloud and Dedicated Servers with cPanel installed. E-mail Configurations Troubleshooting Website Server Errors (500 Error, 403, Error, etc) System Software Upgrades (php, MySQL) PCI Compliance Modifications Custom Apache Configurations (mod_python, mod_ruby, mod_wsgi) Perl/PECL module/extension installations. Backup Configurations cPanel Options & Configurations   The above items are not a complete lists of…

Glossary of Terms

about your website visit and to know if you have visited a website in the past. This allows for more convenient website navigation and can be used to remember what you last visited if you are returning to a website. cPanelcPanel is a Control Panel that you can use to manage your web hosting account and is widely used and familiar to many people who web hosting services. D Database – A database is what many PHP application use to store data and retrieve it when you have a website visitor who is accessing your website pages. DNS…