Management of Shared Backups

…or discrepancies, please report them through a support ticket.   Requesting Restoration   Hostwinds technicians are capable of restoring content in-full. This means that if you require Hostwinds support technicians to perform a restore from your backups, the process will overwrite all existing data with the backed up copy. This process involves complete termination of your cPanel account, and then the restoration of your full cPanel backup. This will completely terminate the cPanel account and all content, emails, FTP accounts, files and folders. They’ll be recreated from the backup date you specify. If you have important emails, file changes, updates…

Application Cannot Connect to Database

…to Database error, try these steps:   Make sure you’re adding your MySQL username before the database name (username_databasename) Make sure you’re using the correct database host, if your database is hosted on the same server as the site this will be localhost Make sure you’re using the right database, username and password   If you’ren’t sure if you’re using the right username and password, you can create a fresh username and password using MySQL® Databases in your cPanel. Under “Add New User”, set a username and password and click “Create User”.     Now you need to assign the…

Increasing Maximum Number Of Simultaneous Connections Beyond 10 In FileZilla

…as Host, Port, Protocol, Logon Type, User, and Password…A brief explanation of these values are as follows:   Host: Your domain name or IP address Port: The default FTP port is 21, and the default ssh port (for SFTP) is 22 Protocol: FTP or SFTP Encryption: This should be set to “Use explicit FTP over TLS if available” Logon Type: Typically this should be set to Normal User: The username that you’re using to connect, this can be root or your cPanel username Password: The FTP password for the user you’re using to connect   Step 5: Once you’ve entered…

Help for Using the CloudFlare Plugin

is a caching reverse proxy with CDN-like properties that allow it to provide the following features. The CloudFlare plugin can:   Increase security and repel attacks on your website Improve performance by adapting Add applications to websites Show deep analysis from requests to website Automatically configure itself by determining which objects are static and which are cacheable Create a bridge between IPv6 and IPv4 Be used with a single-click SSL installation   If you’d like to instructions on how to install the plugin on a Cloud server with cPanel, please follow this step-by-step guide, Setting up CloudFlare inside cPanel Guide….

How To Find Your Dedicated IP On Shared/Business Plans

You can find your Dedicated IP from within cPanel. You may need to find your web hosting account’s Dedicated IP Address for many reasons such as accessing FTP, pointing your domain’s A or other DNS records, viewing your site before pointing it to Hostwinds or various other reasons. In this guide, we will show you how to quickly find your account’s Dedicated IP Address as a Shared or Business Hosting client with Hostwinds. You will need to be logged into https://clients.hostwinds.com in order to follow this guide.   Find Dedicated IP Address Step One: Select your hosting plan    …

How To Edit A Hosts File

…The URL You can use the following, provided you have a cPanel account, by utilizing your dedicated IP and cPanel username as the following in the URL, replacing “xxx.xxx.xxx.104” with your IP and “cpanelusername: with your username provided:   xxx.xxx.xxx.104/~cpanelusername   Typing the following into your URL will show you whatever is within your CPanel >> File Manager >> public_html (root) folder. Furthermore, if you need to examine deeper folders or files, you would just extend the “cpanelusername” with the directory you wish to review, like the following:   xxx.xxx.xxx.104/~cpanelusername/nextfolder/thisfile   Use Hosts.cx One issue when examining your CPanel like…

How to Repair a Database

If a database crashes, or otherwise becomes unresponsive, you may need to repair it to restore functionality back to your site. This article will explain how to repair a MySQL database from within cPanel. Please note that you’ll need to be logged into cPanel before proceeding any further. If you’re not certain how to do this, please refer to the following guide: How to access cPanel   How do I Repair my Database in cPanel? Select MySQL Databases from the Databases section: Under Modify Databases select the database that is experiencing issues and click Check Database This should reveal the…

Softaculous Application Updates

How do I Update Softaculous Applications? Updating your Softaculous-installed applications is easy and important to do. Applications, software and scripts are always being updated with new features, but more importantly, fixes to possible security risks. Here’s how to update them:   Once logged into cPanel go to Home > Software > Softaculous Apps Installer     If there are updates available, there’ll be a message at the top of the Softaculous section highlighted in yellow     Click the message It will show the applications that have updates available – click the little blue icon next to each one to…

Setting a Service to Automatically Restart Upon Failure

You don’t have to adjust or add settings for this because cPanel and WHM already automatically restart a service when it fails. The chkservd constantly monitors all the services to make sure they are working properly. Every 5 minutes the chkservd decides which services are online and which need restarting. Services monitored include those such as, MySQL, Apache, BIND, Interchange, Webmail, Exim, etc. To see results from the chkservd look through: The /var/log/chkservd.log log file contains the results from each check that it performs. WHM’s Server Information interface (WHM >> Home >> Server Status >> Server Information) displays the results…

How to Manually Migrate a WordPress Installation to Hostwinds

will download your database locally as a .SQL file that will be saved to your computer.   How to Prepare for Migration on the New Host   Add the domain to your hosting (if on a Hostwinds VPS, creating a new cPanel account for the domain, or add as an Add-On Domain via cPanel) https://www.hostwinds.com/guide/create-addon-domain-in-cpanel/ Use the MySQL Database Wizard in cPanel to create the database and user for the WordPress installation (make sure to copy your database name, database user name, and user password, you’ll need this later to update your wp-config.php file)    How to Import your WordPress…