Search The Hostwinds Guides Knowledge Base

Softaculous Application Updates

How do I Update Softaculous Applications? Updating your Softaculous-installed applications is easy and important to do. Applications, software and scripts are always being updated with new features, but more importantly, fixes to possible security risks. Here’s how to update them:   Once logged into cPanel go to Home > Software > Softaculous Apps Installer     If there are updates available, there’ll be a message at the top of the Softaculous section highlighted in yellow     Click the message It will show the applications that have updates available – click the little blue icon next to each one to… […]

Read More…

How to Manually Migrate a WordPress Installation to Hostwinds

will download your database locally as a .SQL file that will be saved to your computer.   How to Prepare for Migration on the New Host   Add the domain to your hosting (if on a Hostwinds VPS, creating a new cPanel account for the domain, or add as an Add-On Domain via cPanel) https://www.hostwinds.com/guide/create-addon-domain-in-cpanel/ Use the MySQL Database Wizard in cPanel to create the database and user for the WordPress installation (make sure to copy your database name, database user name, and user password, you’ll need this later to update your wp-config.php file)    How to Import your WordPress… […]

Read More…

Setting a Service to Automatically Restart Upon Failure

You don’t have to adjust or add settings for this because cPanel and WHM already automatically restart a service when it fails. The chkservd constantly monitors all the services to make sure they are working properly. Every 5 minutes the chkservd decides which services are online and which need restarting. Services monitored include those such as, MySQL, Apache, BIND, Interchange, Webmail, Exim, etc. To see results from the chkservd look through: The /var/log/chkservd.log log file contains the results from each check that it performs. WHM’s Server Information interface (WHM >> Home >> Server Status >> Server Information) displays the results… […]

Read More…

WHM Statistics Software Configuration Overview

…  Process Statistics for User Shows individual account statistics     Generators Configuration Lets you pick which statistical analysis software your cPanel accounts can use. The three statistics options are Analog, AWStats and Webalizer     User Permissions Sets the permissions on which cPanel users can adjust their statistics software     Schedule Summary Lets you set when the software will be updated     Schedule Configuration You can decide how often WHM processes that statistics information on your server   Related Articles cPanel and WHM Overview Creating A cPanel Account Definition of WHM Functions A Beginners Guide To cPanel… […]

Read More…

Using Apache Mod_userdir with WHM

This article is intended for those who operate a VPS or dedicated server with a purchased cPanel/WHM license.   For more information about cPanel and WHM, please review our article cPanel and WHM Overview What Is Apache Mod_userdir? Apache Mod_userdir is a way to access a user’s website through a URL that contains the cPanel user name. For example, you can set it up so your website can be accessed through various ways, including: http://<IPADDRESS>/~cPanelUsername/ http://<SERVERNAME>/~cPanelUsername http://<yourdomain.com>/~cPanelUsername This can be useful to review your website redesign, your website migration to a new server or you just want to access your… […]

Read More…

Getting Started with Hostwinds

…Domain and Hosting“, helps illustrate the process) Anytime nameservers are updated, propagation takes place. This is common among any update with any host and typically will take 24-48 hours to complete. You can use tools like whatsmydns.com to check propagation. While propagation takes place, you can proceed into your cPanel account to install WordPress, or any other plug-ins available to get started. Please note, your website may not display on the internet right away if you just updated your nameservers. If you would like to see what your directory will currently display without propagation completing, you can type “serverhostname/~cpanelusername” in… […]

Read More…

Hostwinds Tiers of Support

…of Server to Boot Hardware Failures Package Installations via package managers (RPM,yum,apt-get) DNS Configuration & Setup Firewall Setup & Troubleshooting Crontab Setup Password Resets Operating System Reinstalls Setting Secure SSH Port   cPanel Additional Supported Items The following additional items are covered by our Fully Managed Support on all Cloud and Dedicated Servers with cPanel installed. E-mail Configurations Troubleshooting Website Server Errors (500 Error, 403, Error, etc) System Software Upgrades (php, MySQL) PCI Compliance Modifications Custom Apache Configurations (mod_python, mod_ruby, mod_wsgi) Perl/PECL module/extension installations. Backup Configurations cPanel Options & Configurations   The above items are not a complete lists of… […]

Read More…

Softaculous Overview

Educational Database Tools Music Video RSS File Management   Softaculous handles all installation requirements for the software packages available, including uploading files, installing files, creating new database information, etc. We have a very comprehensive list of the Applications Supported by Softaculous. To make use of Softaculous on Hostwind’s shared services, all you need to do is login to your cPanel account and scroll towards the bottom of the main cPanel page. There is an icon in the Software Section to launch this one click installer There is also a section at the bottom of the page labelled as Softaculous Apps… […]

Read More…

Unable To Connect Authentication Error

…database hasn’t become corrupt. This can happen due to a server update or even a cPanel update.   Synchronizing Passwords   Login to WHM Go to the cPanel section This can be located quickly by searching for “ftp” in the search bar Go to Synchronize FTP passwords     Select Proceed     You can also go to FTP Configuration and change it to Proftpd, which should force synchronization of passwords.   Helpful Related Articles cPanel and WHM Overview How to Get Started with your New cPanel Server Increase Maximum Number of Simultaneous Connections in cPanel/WHM Definition of WHM Functions… […]

Read More…

Web Hosting Cloud Backups

the container of shared_backups is a folder named after your cPanel username. So if you have the backup service on multiple shared/business hosting accounts, all accounts would have a folder named after the cPanel username in this container. Backups are taken daily and are retained for a period of 90 days, by default. You can set your own custom retention period on your service details page for your shared hosting, under the Add-ons Section. (Click Manage next to the service in question on the My Services Page)   Important Note for Resellers: Backups are only for the main of your… […]

Read More…