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Rebooting Your Server With WHM

…errors or not this will cause the system to shut down through them. To start this type of reboot, push the Forceful Server Reboot button and the click the Proceed button on the next page.   Graceful Server Reboot This system shutdown first stores user data and closes user-level programs before rebooting. To start this type of reboot, push the Graceful Server Reboot button and the click the Proceed button on the next page.   Helpful Related Articles cPanel And WHM Overview Restarting A Service In WHM How To Get Started With Your New cPanel Server Creating A cPanel Account…

What Is The wp-config.php File?

…file by downloading it to your local computer. Then once the changes are made, reuploading to the server. But you can also edit this file within cPanel. Log into your cPanel. Once logged in, navigate to find the File Manager. From the File Manager, click through the folders to find where your WordPress is installed. Inside that folder you should see a wp-config.php file. Right click on that file and choose Edit. This will open up a text editor within cPanel where you can make direct edits to the file. Changing Database Login Credentials One of the most common reasons…

Webmail Issues

MySQL. If that doesn’t work, force a reinstallation with these commands if you are on a VPS: /usr/local/cpanel/bin/update-roundcube –force   /usr/local/cpanel/bin/update-horde –force   If you are receiving these errors on a Shared or Business hosting plan. You won’t have access to the command line, so we recommend contacting us as soon as possible. If the problem is strictly sending or receiving email, please check these guides: Issues Receiving Mail Issues Sending Mail If you should have any questions or would like assistance, do feel free to contact us through Live Chat, on our Phones, or by submitting a ticket with…

How to Reset FTP Account Passwords

How to Reset FTP Account Passwords in cPanel? Using FTP to upload files to your website or to download them from your website is very common. In some instances you may need to reset your FTP password, perhaps you have forgotten it or perhaps you’d just like to change it. Whatever the case may be this article will show you how to change your FTP password using cPanel. Please note that you’ll need to be logged into cPanel before proceeding.   Click the FTP Accounts icon     Locate and select the Change Password link     Enter in the…

Setting Enterprise Email Up With Third Party Mail Clients

…Email Setup Guide – A guide on how you can setup the Enterprise Email as your MX record for your domain. How To Setup Email Client Access in cPanel – A similar guide on how to setup email client access with cPanel. (Some of the settings are similar, excluding the incoming and outgoing server names) What is the Hostwinds Enterprise Email Service? – Additional information about Hostwinds’ Enterprise email service, and what it includes.   Related Resources Mozilla Thunderbird – Help and resources for Mozilla Thunderbird   If you should have any questions or would like assistance, do feel free…

How to Change a CNAME Record

What is a CNAME Record? A CNAME record is designed to allow one domain or subdomain to point to another domain or subdomain. By default, CNAMEs are often used to ensure that your mail, ftp, and that www versions of your domain load to your proper domain (e.g. www.domain.com will point to domain.com). A common reason for changing a CNAME record is if your email server is hosted on a separate server than your domain. We’re going to show an example of changing the CNAME record in cPanel to point to Google’s email hosting.   How to Change a CNAME…

Creating a MySQL Database

How do I Setup a MySQL Database in cPanel? Setting up a database for your website can be done with just a few button clicks. Let’s go over the steps to create a MySQL Database from your cPanel account.   To start, look under the Databases section on your cPanel main page, and click on MySQL Databases.   You will be taken to the main page for controlling the MySQL Databases and Users. Since we are only worrying about creating a database right now, the following instructions will detail just how to do so.   1. In the Create new…

How To Change File Permissions

When working with Linux, there may come a time where you will need to modify file or folder permissions due to a 403 error on your Website, or for a certain script or program to run properly. This can either be done using cPanel’s File Manager, which makes this an easy process or directly from the command line, for those who don’t have cPanel. As always, before making changes to your files and folders, we highly suggest taking a local backup to your computer so that it can easily be restored.   How To Change Permissions With cPanel   Log…

How To Resolve Problems When Sending Email

…You only have access to this through WHM though. Go to WHM Go to Mail Queue Manager under Email   Here, you’ll be able to view emails that are in the queue and see how many there are. You can also attempt to deliver undelivered messages that are sitting here. If an attempt was made to send an email to an incorrect/unavailable address, they’ll be here. You should manually delete these emails to clear them out.   Related Articles Domain MX Records (cPanel) Sending Email Headers To Support Definition of Email Icons in Cpanel How To Submit A Support Ticket…