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Blank White Screen (White Screen of Death)

…a problem plugin isn’t found, change your theme to the default WP theme and see if it solves the problem (If it does, look at the functions.php file and make sure there are no extra spaces in the code of the theme you were using)   If You Do Not Have Access To Your WP Dashboard Access your site through FTP or go to the File Manager in cPanel, then perform the following steps:   Step 1: Go to the folder where WordPress is installed Step 2: Go to the wp-content folder   Step 3: Find and rename the plugins…

Graceful Server Reboot From WHM

…compared to a Forceful reboot, which is often compared to unplugging a computer from a wall, or a “hard” shutdown or reboot, and is more harmful to the operating system and the programs that are being run. Whenever possible it is recommended to reboot your server gracefully.   Before continuing with this guide, please login to WHM. This is usually done using the root username and your given password. If you are unfamiliar with how to do that, you may review several methods of accessing both cPanel and WHM at our Cpanel and WHM overview. It is also possible to…

Guide To Using EasyApache to Recompile Apache

This article is intended for those who operate a VPS or dedicated server with a purchased cPanel/WHM license.   For more information about cPanel and WHM, please review our article cPanel and WHM Overview   What Is EasyApache? EasyApache is a script executed by the command line that lets you update and reconfigure your Apache server through WHM. This guide will show you how to use EasyApache to recompile Apache.   How Do I Use EasyApache To Recompile Apache? Follow this guide to use EasyApache to recompile Apache.   Step 1: Log into WHM for the new server you’re moving…

Running a Virus Scan on your Server

maldetect-* sh ./install.sh or sudo sh ./install.sh maldet –update-ver maldet –update   To scan an entire directory using Linux Malware Detect, you’d type the following:   maldet -a /home   To scan an entire user directory using Linux Malware Detect, you’d type the following, replacing “username” with the actual username:   maldet -a /home/username   To scan the entire server instance using Linux Malware Detect, you’d issue the following command:   maldet -a /     Helpful Related Articles   CentOS Web Panel Anti-Virus Scan CPanel Virus Scan Perform Virus Scan On Shared/Business/Reseller Hosting From CPanel Hostwinds Tiers Of Support…

How To Upgrade Your Weebly Service

By default, the provided Weebly website builder included in our shared and business shared services, is the free version. This version of Weebly includes drag and drop features with a 500MB limitation. However, if you enjoy Weebly, and you would like to upgrade to a more powerful version with lots of new features and abilities, you can do so by following the directions described below.   How To Upgrade Weebly To begin upgrading your Weebly experience, you will first need to log into your cPanel account. Once logged into your cPanel, follow these next steps. Step 1: Select Weebly from…

How to Transfer/Migrate an Entire Server to a New Server

This article is intended for those who operate a VPS or dedicated server with a purchased cPanel/WHM license.   For more information about cPanel and WHM, please review our article cPanel and WHM Overview   How Do I Move A Server With The Transfer Tool? If you want to move everything to a new server, you’ll want to perform the following steps using the transfer tool.   Step 1: Log into WHM for the new server you’re moving to (details to log into your WHM are provided in a welcome email upon purchase) Step 2: Select the Transfer Tool under…

Restore Database Using PHPMyAdmin

This article is about restoring your databases from a backup. This guide is intended for clients who wish to restore their database using PHPMyAdmin. If you want to do this, you’ll need to have access to cPanel such as with Hostwinds Shared Hosting and Business Hosting, Cloud, VPS or a Dedicated Server and be using cPanel. Having a good backup to restore from is crucial in case it is ever needed.   How To Do Restore a Database Using PHPMyAdmin   Login into your cPanel account Navigate to the Databases section and click on PHPMyAdmin Click on the plus sign…

How To Update/Refresh A Softaculous License For Your Server

in the search bar Step 2: Select Softaculous – Instant Installs from below the search bar     Step 3: In the Softaculous interface that appears click the Refresh License link Step 4: You should now see the icon for the Premium version of Softaculous     Helpful Related Articles How to Get Started with your New cPanel Server Creating a cPanel Account Definition of WHM Functions cPanel and WHM Overview   If you experience any issues with this process, please do not hesitate to reach out to us via Live Chat, over the phone, or Opening A Support Ticket…