Setting up WHMCS

 How Do I Setup WHMCS? You can setup WHMCS for our white label resellers program by performing these steps:   Download a zip file for the latest WHMCS version here Upload the WHMCS folder to where you want WHMCS to be located on your site Unzip the folder Find the configuration.php.new file and change the name to…

What is the Services Reseller?

Reseller Package Whether you want to start your own hosting service or simply want to provide web design to clients with hosting options, our reseller service will get you up and running in no time. You’re given your own control panel via WHM where you can create and manage separate cPanel accounts for your customers.…

I have Lost the Password to my Cloud/Dedicated Server

When you lose your password you have a couple of options to find or restore it to gain access and full functionality back to your server.  The two options we offer are laid out below.   Lost Password, But Still Functions This is where you have an active password that works, but cannot find it.…

Running a Virus Scan on your Server

How Do I Scan My Linux Server for Viruses? In a Linux based environment you can run a Virus scan using ClamAV, and you can scan for Malware using Linux Malware Detect. You can also use the ClamAV scan engine with Linux Malware Detect for better performance.   How to Run a Virus Scan in…

How do I Change My Main Domain Name?

Hostwinds provides easy functionality of changing your main domain associated with any of our shared, business shared, or reseller accounts.         To change your primary domain, please follow these steps:   Step 1:  Log into your Client Area Step 2:  Navigate to your Home page and select manage next to your shared, business shared,…

Steps to Install and Setup an SSL from Scratch

This guide starts after you’ve fully generated your CSR request and received the official SSL from the certificate authority (CA).  With your SSL email in place, follow the steps below to install it on your website.   How Do I Install an SSL On My Website?   Log in to your cPanel account Navigate to…

Generating a CSR Request (and What it is)

Now that you’ve purchased an SSL through Hostwinds, you’ll receive an email with the link to configure your SSL.  The link will send you to a form and after a few steps, requests that you generate a CSR.  This will be the next major step you need to take towards setting up SSL for your…

DNS Record Types Explained

The Domain Name System (DNS) is the directory for the internet that helps organize and identify locations.  It’s a guide that helps direct people to a desired location, like a home address.  DNS translates the human-identifiable domain names into physical IP addresses your computer can read.     DNS records are like the road signs…

How to Change a CNAME Record

What is a CNAME Record? A CNAME record is designed to allow one domain or subdomain to point to another domain or subdomain. By default, CNAMEs are often used to ensure that your mail, ftp, and that www versions of your domain load to your proper domain (e.g. www.domain.com will point to domain.com). A common…

How to Add Wildcard DNS Records

You can create a Wildcard DNS record through cPanel by simply creating a subdomain.  Follow the steps below to set this up.   Note: This will cause all subdomains to link directly to your main site.  If you want subdomains to host other files you’ll need to remove the record.   Login into your cPanel…