My Server is Not Working Correctly – What Should I Do?

If you find that your server instance is not working as expected, there are a few things that you can do to troubleshoot the cause. The steps required to troubleshoot this will vary depending on what OS you have installed and the issue that you’re experiencing with the server. This article will cover the required steps for a Linux based server with cPanel, however some of these steps can be utilized on a Linux server without cPanel.   Top Command The first thing that you can do is login to your server via SSH and check the output of the…

How to Reset FTP Account Passwords

How to Reset FTP Account Passwords in cPanel? Using FTP to upload files to your website or to download them from your website is very common. In some instances you may need to reset your FTP password, perhaps you have forgotten it or perhaps you’d just like to change it. Whatever the case may be this article will show you how to change your FTP password using cPanel. Please note that you’ll need to be logged into cPanel before proceeding.   Click the FTP Accounts icon     Locate and select the Change Password link     Enter in the…

What are My Operating System Options?

…Server 2008 R2 Datacenter (Dedicated Servers only) Windows Server 2012 R2 Windows Server 2012 R2 Datacenter (Dedicated Servers only) Windows Server 2016 Windows Server 2016 Datacenter (Dedicated Servers only) Review our handy article if you need help Choosing Your Windows OS Version.   CentOS Servers (Linux) CentOS 6 CentOS 7 CentOS 7 optimized for cPanel/WHM (Please see cPanel Minimum Requirements for information about what resources your server will need to run cPanel)   Debian Servers (Linux) Debian 8 Debian 9   Fedora Servers (Linux) Fedora 24 Fedora 25 Fedora 26   Ubuntu Servers (Linux) Ubuntu 14.04 Ubuntu 16.04 Ubuntu 17.04…

How To Resolve Problems When Sending Email

…You only have access to this through WHM though. Go to WHM Go to Mail Queue Manager under Email   Here, you’ll be able to view emails that are in the queue and see how many there are. You can also attempt to deliver undelivered messages that are sitting here. If an attempt was made to send an email to an incorrect/unavailable address, they’ll be here. You should manually delete these emails to clear them out.   Related Articles Domain MX Records (cPanel) Sending Email Headers To Support Definition of Email Icons in Cpanel How To Submit A Support Ticket…

Glossary of Terms

…allows website owners to quickly and easily build a website using a WYSIWYG editor to build website pages and content. Cookie – A website cookie can be used to store information about your website visit and to know if you have visited a website in the past. This allows for more convenient website navigation and can be used to remember what you last visited if you are returning to a website. cPanelcPanel is a Control Panel that you can use to manage your web hosting account and is widely used and familiar to many people who web hosting…

Setting Server time in WHM

How do I change the server time in WHM?   If you have WHM access, which you do with any Cloud or Dedicated server (at Hostwinds), here’s what you need to do:   Go to WHM and login as root user Go to Home > Server Configuration > Server Time     Choose the correct time zone from the drop down menu Choose Sync Time with Time Server    …

Cloudflare Account Setup Guide

Cloudflare is a great tool to help both in securing and speeding delivery of your domain. Setup is straightforward and we’ll outline below how to get started quickly.   If you don’t already have a Cloudflare account, go to https://www.cloudflare.com and click the Sign Up link You’ll be asked to enter the first domain for your account, if you already have public DNS records, click the Begin Scan option to retrieve your DNS records over at Cloudflare Once the scan is completed, review the resulting page and click to enable Cloudflare(click the cloud icon, orange is active, grey…

Softaculous Supported Applications

What Apps are Included in Softaculous? Softaculous offers over 400+ different applications that can help you be successful. You can find some of the plugins that are available through Softaculous below. Softaculous will usually sort these by category on what the Script would do, and how it can be used.   Blogs WordPress LifeType Open Blog Pixie CMS Serendipity b2evolution Bog Movable Type Chyrp Dotclear eggBlog Textpattern CMS Nucleus CMS PivotX Forums AEF bbPress FluxBB FUDforum miniBB MyBB phpBB PunBB SMF Vanilla XMB Phorum Image Galleries Gallery Piwigo Coppermine ZenPhoto TinyWebGallery phpAlbum 4images Pixelpost Plogger Wikis MediaWiki DokuWiki…

How To Configure Your Weebly Main Page Navigation

…we’ll go over the my account, edit site and language buttons.   Edit Your Site Button Step One: Login to your cPanel Step Two: Navigate to the Weebly Application from your cPanel     Step Three: Click the edit button associated with you website to bring you to the your build page as seen below     Step Four: The Next page brings you to a page where you can choose a language, edit your site or log out of the account   The My Account drop down lets you log out Edit site brings you to your website builder…

508 Resource Limits Reached

The message for website owners 508 Resource Limits Reached may happen for Shared Hosting Clients due to a couple of different reasons. This error in general means that it may be time to continue growing your website and upgrade to a Business Web Hosting plan so that your website visitors are not greeted with this sort of error. Most times, this is due to limitations on the Memory Usage and Entry Processes for your account.   What Is Causing 508 Resource Limits Reached Error Login to your cPanel account and view the CPU and Concurrent Connection Usage area of your…