Search The Hostwinds Guides Knowledge Base

How do I Change My Main Domain Name?

…field After editing your main domain and click the Change Domain button.     Your primary domain is now changed and all associated primary files within your cPanel service, that existed for your old domain, will display for the new domain name now.   We strongly suggest taking a backup prior to any changes. For further information on how to take a backup within your cPanel, please review: How Do I Do Full Backups In cPanel   Helpful Related Articles How to Setup a Subdomain Using cPanel A Beginners Guide to cPanel Hostwinds Domain Management Section cPanel and WHM Overview…

How Do I Do Full Backups In cPanel

This article is intended for those who have our older shared hosting services, who will have Backup and Backup Wizard available in their cPanel applications or for VPS / Cloud and Dedicated server clients who have root access and full control over WHM’s features that are enabled. New shared and business shared services will NOT have these features available to them, and would need to purchase Shared Cloud Backups. For further information about our Cloud Backups with shared services, please review: Order Shared Backups.   How Do I Make A Full Backup of my Site on cPanel? To create full…

How To Choose cPanel Theme (Style)

The Style section lets you choose which cPanel theme you’d like to use. This is simply a way for you to pick what your dashboard looks like. cPanel’s current default theme is called Basic. If you’re interested in using the older version of the theme, you can switch back to Retro.   cPanel Theme/Style Selection To change your theme either scroll down to the Preferences section or simply use the drop down at the top of the page (where your username is) as shown here:     Next, select Change Style     Related Articles cPanel and WHM Overview A…

How To Set-Up And Read Webmail

…If you don’t like the email client you chose to use, it can be changed. To change the Webmail interface click on your Username in the upper right portion of the screen and select one of the top 3 options. As of cPanel & WHM version 74, SquirrelMail will be deprecated, one of our bundled webmail applications.   The second way to access Webmail through cPanel is by selecting the Default Email Account. Next to that account you’ll see the link for “Access Webmail”. Please note that this method will only provide access to the default email address.    …

How Can I Make Another Domain Redirect to My Primary Domain?

…File Manager for redirecting.   How To Delete A Redirection After adding a redirection, you may need to delete for multiple reasons. One reason might be that the redirection produces an error, thus you need to delete for further troubleshooting. Locate the Redirects option in your cPanel as mentioned above. Any redirection currently created can be reviewed at the bottom of this page. Fine and select the Delete button to delete a current redirection.     Related Articles cPanel and WHM Overview Changing cPanel Main Domain Set a Temporary (302) Redirect Using .htaccess Change the Default Index Page Using .htaccess…

Easy FileZilla Setup Guide for cPanel

…if it does not show, you can change this here if needed Click Quickconnect Configure Filezilla Automatically Download Filezilla and install it Open cPanel (please see How To Access cPanel if not familiar how) Go to Files > FTP Accounts Under FTP Accounts click Configure FTP Client for the chosen FTP account Click the blue FTP Configuration File button under Filezilla to download the file Run the Configuration File that you just downloaded on your local PC   Helpful Related Articles How to Reset FTP Account Passwords Hostwinds Client Area Overview A Beginners Guide to cPanel cPanel and WHM Overview…

FTP Server Configuration Guide

This guide will walk you through FTP server configuration, showing you how to choose and customize your FTP server’s actions by walking you through Pro and Pure-FTPd configuration.   How do I Configure my ProFTPd or PureFTPd Server?   Login to WHM Head to Home > Service Configuration > FTP Server Configuration You can also enter the word “service” into the search box     In the first dropdown next to TLS Encryption Support, choose the setting you want: a. Optional – Lets the user determine TLS Encryption use b. Required (Command) – TLS Encryption will be required c. Required…

Webmail Issues

Webmail through cPanel makes email easy – most of the time. However, there are some common issues that can creep up. Here are a few that you may encounter and what you can do about them. This article is intended for clients who have WHM access and can perform root functions. Database error connection failed! This error will say: Unable to connect to the database! Please contact your server-administrator If Roundcube or Horde mail is giving you this error, first check your databases and make sure that the databases for them were created. If they are there, try repairing through…

What Is The Maximum CPU Load For Your Cloud/Dedicated Servers?

…may indicate that it is highly demanding of processing power and may be the reason for a crash. Example of the processor crashing is if your code, for a website, had an infinite loop running. You can check your CPU Load with the “top” command, or within a WHM instance if you have the provided license.   Ram Load: Random-access memory (RAM) is a form of computer data storage that stores data and machine code currently being used on your machine. A random-access memory device allows data items to be read or written in almost the same amount of time…