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Transfer/Migrate a Server with No Downtime (or Database Lag)

server and you have WHM access on both, please refer to the following guide How to transfer/migrate an entire server to a new server guide.   Step 1: Log in to WHM on the original server Step 2: Go to DNS Functions   You can locate this quickly by searching for DNS in the search bar   Step 3: Go to Edit DNS Zone once you search for DNS in the search box in the upper left corner.     Step 4: Choose the right server/domain Step 5: Click the Edit button     Step 6: Change the number in…

Troubleshooting with Server Status Information

Log: Shows information about your server’s consumption of processing power and memory, averaged out over the length of the day Server Information: Shows information on your hardware configurations and lets you look at things like the speed of your processor Service Status: Shows a list of the services that you watch     Something relevant that you can learn and is useful to know is that this does this that the other thing.   Related Articles: cPanel and WHM Overview Definition of WHM Functions Services Manager and Automatic Startup of Services Restarting a Service in WHM WHM Security Checklist/Best Practices…

How To Update/Refresh A Softaculous License For Your Server

If you use Softaculous, in some instances you may need to refresh your license should it ever lapse. This can be done by logging into WHM and following the steps listed below.   This article is intended for those who have a Linux VPS with Centos + WHM/cPanel installed.   Step 1: Once logged into WHM search for Softaculous in the search bar Step 2: Select Softaculous – Instant Installs from below the search bar     Step 3: In the Softaculous interface that appears click the Refresh License link Step 4: You should now see the icon for the…

Reseller Hosting Overview

…access to our entire line of products, save for a few select items. Keep in mind that moving to a VPS or a Dedicated server would require additional licensing costs to enable cPanel/WHM.   Windows is not an upgrade option path, as cPanel reseller hosting is based on Linux. you can upgrade to a Windows VPS or Dedicated Server, but cross-OS migrations are not supported by our support staff.   Related Articles How To Get Started With Your New cPanel Server How Do I Add Email Accounts In cPanel? How To Delete A cPanel From WHM cPanel And WHM Overview…

How To Access WHMCS Connect

A unique feature included with WHMCS, is WHMCS Connect. With WHMCS Connect, you can easily manage your servers by accessing their control panel with the click of a button (rather than having to enter in credentials each time).   How To Access WHMCS Connect Step One: Log into your WHMCS Dashboard Step Two: From the WHMCS Dashboard, in the top menu navigate to Utilities -> WHMCS Connect     Step Three: From this next page, you will be able to see a list of all your added servers on the left side of the screen by default. You can also…

Resolver Configuration For Networking Setup

resolver are required, and a tertiary one is optional.     By default, these will be populated with the default resolvers provided by your service provider. Some common popular alternatives are: Google’s Public DNS: 8.8.8.8 8.8.4.4 OpenDNS: 208.67.222.222 208.67.222.220   Once you have entered in the resolver IPs you wish to use, simply click Continue to apply the changes. You will then be brought to a success/failure log page, and if successful, it will list the resolvers you just updated to.     Related Articles cPanel and WHM Overview Definition of WHM Functions How to Change Your Hostname in WHM

How To Delete A DNS Zone

WHM makes it quite easy to delete a DNS zone. This article is intended for Hostwinds clients who have access to WHM as a Reseller or have a cPanel/WHM license for their VPS or Dedicated server. To delete a DNS zone, follow the steps in this guide:   As always, we suggest that you take a snapshot backup before making changes or deleting any DNS Zones   Login to WHM Head to Home > DNS Functions This can be located quickly by searching for “DNS” in the search bar Select the Delete a DNS Zone option     For the…

Unable To Connect Authentication Error

…database hasn’t become corrupt. This can happen due to a server update or even a cPanel update.   Synchronizing Passwords   Login to WHM Go to the cPanel section This can be located quickly by searching for “ftp” in the search bar Go to Synchronize FTP passwords     Select Proceed     You can also go to FTP Configuration and change it to Proftpd, which should force synchronization of passwords.   Helpful Related Articles cPanel and WHM Overview How to Get Started with your New cPanel Server Increase Maximum Number of Simultaneous Connections in cPanel/WHM Definition of WHM Functions…

Perform a DNS Cleanup

There may come a time when your DNS Zone Files become cluttered with useless records, or even duplicates. Fortunately cPanel have thought ahead on this and incorporated a feature into WHM to clean this up for us. WHM provides the ability to run a DNS Cleanup, which will clean up nameserver configuration settings. This is helpful for eliminating duplicate nameserver configuration files that can lead to issues with the server and in the case a BIND configuration file becomes corrupt. Before following through with the steps below, it would be recommended that you take a backup of your current Zone…