How do I Fix My cPanel Theme?

If you’re on a cloud or dedicated server you may proceed with the following: To fix your cPanel theme, please refer to the following steps. Log into WHM and search for Modify an Account in the search bar Select Modify an Account under Account Functions     Click the account that is having issues and select Modify     Change the theme to Paper Lantern     That should do it! If you have any issues or you can’t access WHM, please submit a support ticket through the client area and we’ll be more than happy to help you out….

Adding a Secondary MySQL Server

How do I setup a separate server for MySQL in WHM? You can setup a server to handle MySQL, which can help if your site(s) get a lot of traffic or are running big databases. (See below for important notes)   Install MySQL on the remote MySQL server if it’s not already installed Log in to WHM on the web server Go to Home > SQL Services This can be located quickly by searching for “sql” in the search bar Select Manage MySQL® Profiles     Click the Add Profile button     Enter the Profile Name Select the Configuration…

How To Set or Change PHP Time-zone

the following line within .htaccess with the time-zone you wish:   php_value date.timezone ‘Region/Timezone   (Please review here for available time-zones for PHP)   Step 8: When complete, your .htaccess should have the code look similar to the below image. Save Changes ( top right) to the file when done     As our shared and business services are shared, editing .htaccess will provide a quick resolution when needing to update your website’s timezone if this needs to be different than America/Los_Angeles.   How To Edit On Hostwinds VPS with WHM/cPanel Installed   Step 1: Log into your WHM (“How…

How to Get Started with your New cPanel Server

When you first purchase your server instance you’ll want to log into WHM to create your cPanel accounts – it’s your main interface for all essential tasks in a cPanel system. The format to connect to WHM is as follows: http://ip.address.here:2086 https://ip.address.here:2087   The ip.address.here marks where you need to replace with your actual IP, while the :2086 or :2087 specifies the ports that WHM uses. Once you place your filled out link above it should take you to a site that looks like this:   You will always use the username root to login to WHM and your password…

Additional MySQL Access Hosts

How Do I Add Additional MySQL Access Hosts? You can assign additional MySQL access hosts in WHM by doing the following: Step 1: Login to WHM (These log in details were emailed to you upon purchasing of the license) Step 2: Go to Home >> SQL Services   This can be located quickly by searching for “sql” in the top left search bar   Step 3: Select Additional MySQL Access Hosts     Step 4: Put the IPs you want in the text box Step 5: Click Save     Note: If you’d like to assign these settings to all…

How to Add IP’s to a cPanel Based KVM Server

Once the IP’s have been provisioned/assigned to the server in question, log into the WHM interface on the server. Once logged in, use the search bar to locate the “Add a New IP Address” option; which should be under the “IP Functions” section. This can be achieved more quickly by searching for “ip”. Click on “Add a New IP Address”, which will take you to the interface that is used to add IP’s in WHM/cPanel. To add an IP, simply copy the IP that you’d like to add from the clients product page in WHMCS, and paste it in the…

Reset a DNS Zone

You can reset your DNS zones back to the original default settings in WHM by doing the following: Login to WHM Head to Home > DNS Functions This can be located quickly by searching for “DNS” in the search bar Select the Reset a DNS Zone option     Choose the domain you want to reset DNS settings for Click Reset     Related Articles Adding a DNS Zone Deleting a DNS Zone Editing a DNS Zone…

FTP Server Configuration Guide

This guide will walk you through FTP server configuration, showing you how to choose and customize your FTP server’s actions by walking you through Pro and Pure-FTPd configuration.   How do I Configure my ProFTPd or PureFTPd Server?   Login to WHM Head to Home > Service Configuration > FTP Server Configuration You can also enter the word “service” into the search box     In the first dropdown next to TLS Encryption Support, choose the setting you want: a. Optional – Lets the user determine TLS Encryption use b. Required (Command) – TLS Encryption will be required c. Required…

How To Access WHMCS Connect

A unique feature included with WHMCS, is WHMCS Connect. With WHMCS Connect, you can easily manage your servers by accessing their control panel with the click of a button (rather than having to enter in credentials each time).   How To Access WHMCS Connect Step One: Log into your WHMCS Dashboard Step Two: From the WHMCS Dashboard, in the top menu navigate to Utilities -> WHMCS Connect     Step Three: From this next page, you will be able to see a list of all your added servers on the left side of the screen by default. You can also…

Setting the A Record for Your Domain

There are a couple ways that the A record for your domain can be set. You can either do this from within cPanel or WHM. If you are on our Shared or Business hosting plans, you will need to do this in cPanel. Please note that the domains nameservers will need to be pointing to the server that is used to complete the steps below. How To Set The A Record Within WHM First you will want to Login to your WHM Next, Locate DNS Functions within the WHM Menu This can be found quickly by using the search bar…

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