Webmail Issues

Webmail through cPanel makes email easy – most of the time. However, there are some common issues that can creep up. Here are a few that you may encounter and what you can do about them. This article is intended for clients who have WHM access and can perform root  functions. Database error connection failed!…

Automatically Creating an Account with a Dedicated IP

How can I automatically have dedicated IPs assigned to cPanel accounts? To automatically have an IP address assigned during cPanel account creation, you’ll need to create a custom package.   Note: You’ll need to have additional unused IP addresses for this to work. This guide also implies that you’re already logged into WHM.   Using…

Adding an IPV6 Ranges

Before you can assign individual and specific IPv6 addresses to users you must first define the range they are in.  A range of addresses is a cluster of a few IPv6 addresses.  Through this function in WHM you’ll be able to add, edit and delete the ranges you want. Follow this guide to set up…

Adding a New IP Address

Routed IP addresses to your server must be on your server before they can be used.  This guide will show you how to add an IP address to your pool.  The pool will be used for assigning static IP’s to new accounts.   How do I add a new IP address through WHM?   Login…

Adding a Secondary MySQL Server

How do I setup a separate server for MySQL in WHM? You can setup a server to handle MySQL, which can help if your site(s) get a lot of traffic or are running big databases. (See below for important notes)   Install MySQL on the remote MySQL server if it’s not already installed Log in…

Additional MySQL Access Hosts

How do I add additional MySQL access hosts? You can assign additional MySQL access hosts in WHM by doing the following: Login to WHM Go to Home > SQL Services This can be located quickly by searching for “sql” in the search bar Select “Additional MySQL Access Hosts”     Put the IPs you want…

Reset a DNS Zone

You can reset your DNS zones back to the original, default settings by doing the following:   Login to WHM Head to Home > DNS Functions This can be located quickly by searching for “DNS” in the search bar Select the Reset a DNS Zone option     Choose the domain you want to reset…

Perform a DNS Cleanup

There may come a time when your DNS Zone Files become cluttered with useless records, or even duplicates. Fortunately cPanel have thought ahead on this and incorporated a feature into WHM to clean this up for us. WHM provides the ability to run a DNS Cleanup, which will clean up nameserver configuration settings. This is helpful…

Editing a DNS Zone

There are a number of things you can edit in WHM that help you manage DNS zones. You can edit a DNS zone by doing the following:   How do I edit a DNS Zone in WHM?   Login to WHM Head to Home > DNS Functions This can be located quickly by searching for…

Deleting a DNS Zone

How do I delete a DNS zone in WHM? WHM makes it quite easy to delete a DNS zone. To delete a DNS zone, follow these steps:   Login to WHM Head to Home > DNS Functions This can be located quickly by searching for “DNS” in the search bar Select the Delete a DNS Zone…