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Setting Enterprise Email Up With Third Party Mail Clients

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With the Enterprise Email service offered through Hostwinds, you are provided with easy to access Webmail from any computer, phone or tablet with an internet connection. We suggest using an email client to access your emails and IMAP for the most robust email capability. This will allow you much easier access on your computer, tablet or phone when you are on the go and from your laptop’s mail client. This guide will show you some of the most common mail clients, and how to setup the Enterprise Email with them.

How To Use Enterprise Email With Windows Mail

Step One: In most cases, Windows Mail will be installed on your Computer, especially if it is a newer PC. You will want to navigate through your Start menu to find the Mail application and launch it.

Windows Search Start Menu For Mail Application

Step Two: Click on Accounts to open the new dialog to the right. Then select, Add Account. There will be a list of options of the type of email account to setup. Find Advanced Setup from the list and proceed with that.

Windows Mail Application Add New Mail Account Advanced Setup From List

Step Three: After proceeding with the Advanced Setup option, there will be two more options that are offered. From the available, select Email Account.

Windows Mail Application Add an Account Advanced Setup, Internet Email Option Selected

Step Four: Now you will fill out the necessary information as it pertains to your email account. Replace the with your actual email address. The email servers for incoming and outgoing can be changed to your domain name if you have pointed the MX record appropriately per this article here otherwise, it is recommended to leave these. You can switch the Account type to POP3 or IMAP4, depending on your preference. Many Hostwinds Enterprise Email clients enjoy using IMAP since it syncs to the server directly and is a more robust email service you can use on multiple devices.

Windows Mail Application Add An Email Account Advanced Setup Entire Settings List

Step Five: After you have entered in the above information accurately, you can click on Sign in to proceed. If successful, you will be prompted with a prompt stating so.

Windows Mail Application Add an Email Account Success

How To Use Enterprise Email with Thunderbird

Step One: Thunderbird is an email client that does not come standard with most Windows Installations, however, can more often be found on Linux Desktops. If you have Thunderbird installed, open the application and navigate to the Settings. Under the Accounts Section, select Email under Create a new account.

Setup Enterprise Email With Thunderbird, Create new Email Account

Step Two: By default, Thunderbird may prompt you to create a new Email account. You can simply skip this by selecting Skip this and use my existing email towards the bottom.

Setup Enterprise Email With Thunderbird, Skip This and Use Existing Email

Step Three: To start, Thunderbird will ask for some general information. It will use this information to make an educated guess on the connecting servers. Here you will enter in the name for the account, Your Name, as well as the email account (username) and password. Click on the Continue button when you are ready to proceed.

Setup Enterprise Email With Thunderbird, Simple Setup First Steps Username Password and Your Name

Step Four: After clicking on the Continue button, Thunderbird will now try to guess the server names and ports for your email server. Chances are it will fail. However, you can skip the failure message early by selecting the Manual Config button.

Setup Enterprise Email With Thunderbird Choose Manual Setup Button Location

Step Five: You will be prompted to enter in some more information. If you have not pointed your Nameservers or MX records just yet, you can set the incoming and outgoing mail servers as they are in the following image.

Setup Enterprise Email with Thunderbird, Specific Settings and Mail Servers

Step Six: When finished matching that information, you can now click the Done button again and it will attempt to authenticate the user. If it fails at this step, chances are there is an incorrect typing in the username or password. Make sure the incoming and outgoing username for the account are both listed as the email address that you are using.

There is an endless amount of email clients that can be used with your enterprise email. They may look different however, you can still use the same manual configuration information such as the servernames to setup with almost any email client.

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If you should have any questions or would like assistance, do feel free to contact us through Live Chat or by submitting a ticket with our Technical Support team.