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How Long After I Request Cancellation will My service be Terminated?

Cancellations are processed normally within one hour of the submitted request.   Additionally, each submitted request is time-stamped should the cancellation take longer than an hour (ex. canceled request after our billing departments business hours, Monday through Friday, 8 AM PST through 5 PM PST ). Read through the How do I Cancel my Service guide to begin … Read More…

How do I Cancel My Services?

To prevent accidental cancellations, we have updated the process to include a final confirmation. To cancel you would start by logging in to your  Client Area. From there you would want to: Step 1:  Find the service you wish to cancel on the main page and click the”Manage” button to the right of it. If a service … Read More…