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How Long After I Request Cancellation will My service be Terminated?

Cancellations are processed normally within one hour of the submitted request.   Additionally, each submitted request is time-stamped should the cancellation take longer than an hour (ex. canceled request after our billing departments business hours, Monday through Friday, 8 AM PST through 5 PM PST ). Read through the How do I Cancel my Service guide to begin … Read More…

How do I Cancel My Services?

Because our Client’s security is important to us, all cancellations would need to be initiated through the Client Area on the product page. To do this start by logging in to your  Client Area. From there: Step 1:  Click on “Services,” “My Services,” find the product that needs to be canceled and click the “Manage” … Read More…