TAG: due date

What is Anniversary Billing?

Anniversary Billing is where the due date of all newly purchased products is set to match the same day of the month that you had first become a Hostwinds client. This means that all newly purchased services will have their first invoice prorated so they will have that Anniversary Date as their recurring due date.…

How Do I Download My Invoices?

To download your invoices, you would need to follow these steps: Login to your Client Area Click on the Billing tab and then on “My Invoices” from the drop down menu From here you can view all invoices whether they are “Paid,” “Unpaid,” or “Cancelled,” and be able to see their due dates. From your…

How do Grace Periods Work?

Grace periods are a way to keep your products active for seven (7) extra days, despite missing your due date. Those seven (7) days would start with your due date being day one. Meaning that if your service were due on the 1st, you would be able to keep it active until the 7th.  Grace…

How Do I Check My Renewal Date?

You can look up your renewal date by logging into your Hostwinds account and navigating to your Client Area.   From the main page, you will need to click on “Services”, then “My Services.” From here you will see a list of all products you have ever purchased with Hostwinds.  On this page, you’ll also see…