TAG: extra payment

What happens when there is an overpayment?

When an overpayment is received on our end, it would automatically be added to your Hostwinds Account Credit balance. Would those Payments be refundable? Upon request, overpayments made through Credit Card or PayPal can be refunded. Provided that request is made within the first 72 hours of the overpayment being made. If however, the need…

How Do I Find PayPal Transaction IDs?

To find your transaction IDs from PayPal, you’ll need to follow these steps: Log into your PayPal account Click on the tab “Activity.” Adjust the start and end date of your search. Click on “Advanced filters” and select “Pre-approve payments” from the drop down menu. Then in the search, type in “Hostwinds” then press enter.…