TAG: failed

Why Was My Card Declined?

Typically the financial institution that backs your card will not tell Hostwinds why it had been declined. The reasoning is because, like us, they have a commitment and obligation to protect your privacy and security. In these cases, you’d need to work directly with the financial institution that backs your card to learn why and how…

I paid with Cryptocurrency but my invoice still shows as unpaid, what happened?

Invoices at Hostwinds will display as unpaid until payment is received on our end. With Cryptocurrency payments, there are three main reasons why an invoice may show unpaid after more than 5 minutes: The payment is still processing – Our processor can take upwards of 24 hours to fully process payments and send them to us.…