TAG: fraud

How Do Your Prove Ownership of a Credit Card?

To prove ownership of a Credit Card, the following steps will need to be completed: Create a support ticket, using this URL https://clients.hostwinds.com/submitticket.php?step=2&deptid=1 and fill the “Email Address” field with the email address that you have reliable access to Set the Subject as “Proof of Ownership, ” and your message as “Ticket opened to prove…

How do you prove PayPal Ownership?

To prove ownership of a Paypal account, the following steps will need to be completed when logged out from your Hostwinds Account: Create a support ticket to sales, using this URL https://clients.hostwinds.com/submitticket.php?step=2&deptid=1 and fill the “Email Address” field with the email address of the Paypal account used for payment Set the Subject as “Proof of…

How Can You Help With A Fraudulent Payment?

We take fraud very seriously and will do everything in our power to help you if your payment method has been used fraudulently with us. With some restrictions, we would be able to reverse the funds and close out the account using your payment information. To do this, we would need you to prove ownership…

Why Have I Been Manually Held for Review?

Because we want everyone that works with us to have the safest experience possible we do utilize a fraud prevention system that flags orders that show a high level of risk. But, instead of immediately terminating said orders, we opt to put the associated account on hold and allow for the account holder to work…