TAG: payment

I Got An Error When Trying To Pay With PayPal, What Does It Mean?

When PayPal supplies an error code, it means that they were not able to complete the payment for you for one reason or another. The two most common error codes we receive are: 10417 – Which typically means that PayPal was not able to get authorization to pull funds from the funding source for your…

I paid with Cryptocurrency but my invoice still shows as unpaid, what happened?

Invoices at Hostwinds will display as unpaid until payment is received on our end. With Cryptocurrency payments, there are three main reasons why an invoice may show unpaid after more than 5 minutes: The payment is still processing – Our processor can take upwards of 24 hours to fully process payments and send them to us.…

How Do Your Prove Ownership of a Credit Card?

To prove ownership of a Credit Card, the following steps will need to be completed: Create a support ticket, using this URL https://clients.hostwinds.com/submitticket.php?step=2&deptid=1 and fill the “Email Address” field with the email address that you have reliable access to Set the Subject as “Proof of Ownership, ” and your message as “Ticket opened to prove…

How do you prove PayPal Ownership?

To prove ownership of a Paypal account, the following steps will need to be completed when logged out from your Hostwinds Account: Create a support ticket to sales, using this URL https://clients.hostwinds.com/submitticket.php?step=2&deptid=1 and fill the “Email Address” field with the email address of the Paypal account used for payment Set the Subject as “Proof of…

How Can I Use CryptoCurrency With Hostwinds?

How to Pay With Bitcoin Or Other Accepted Crypto? Step 1:  Go to the invoice you wish to pay by selecting invoices from the billing tab drop down.  Then select the column of the unpaid invoice you wish to pay.     Step 2:  Head to the drop down invoice page and select Cryptocurrency.  Click on Pay…

How Can I Use Skrill/Money Bookers With Hostwinds?

In order to pay with Skrill, follow these steps: Step 1:  Go to the invoice you wish to pay by navigating to your Hostwinds Invoice Section     Step 2:  Head to the drop down on the right hand side of the invoice page     Step 3:  Select Skrill, then click pay now     This will…

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