TAG: payment

How Can I use Credit Cards With Hostwinds?

You can use Credit Card(s) with Hostwinds by either entering your card information at the time of your order or adding it at a later time.   How do I add a card at a later time? At this time, all accounts default to automatic Credit Card payments, so you’d simply need to add your…

Why Did My Payment Fail?

The answer to this will depend on the payment method used.  Below are the most common reasons why a payment may have failed. Please do feel free to reach out to our Billing team via ticket to get more insight if needed. Failed Credit Card Payments When a card declines, that means that the financial…

How can I use PayPal with Hostwinds?

You can use PayPal as a payment method at Hostwinds, by setting up a Billing Agreement, you can follow this link to learn how. Please keep in mind that it is not possible to use PayPal with Hostwinds without creating a Billing Agreement Important Note: This is the only method we are able to accept PayPal…

How do Grace Periods Work?

Grace periods are a way to keep your products active for seven (7) extra days, despite missing your due date. Those seven (7) days would start with your due date being day one. Meaning that if your service were due on the 1st, you would be able to keep it active until the 7th.  Grace…

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