TAG: PayPal

How do you prove PayPal Ownership?

To prove ownership of a Paypal account, the following steps will need to be completed when logged out from your Hostwinds Account: Create a support ticket to sales, using this URL https://clients.hostwinds.com/submitticket.php?step=2&deptid=1 and fill the “Email Address” field with the email address of the Paypal account used for payment Set the Subject as “Proof of…

How Can You Help With A Fraudulent Payment?

We take fraud very seriously and will do everything in our power to help you if your payment method has been used fraudulently with us. With some restrictions, we would be able to reverse the funds and close out the account using your payment information. To do this, we would need you to prove ownership…

Why Did My Payment Fail?

The answer to this will depend on the payment method used.  Below are the most common reasons why a payment may have failed. Please do feel free to reach out to our Billing team via ticket to get more insight if needed. Failed Credit Card Payments When a card declines, that means that the financial…

How can I use PayPal with Hostwinds?

You can use PayPal as a payment method at Hostwinds, by setting up a Billing Agreement, you can follow this link to learn how. Please keep in mind that it is not possible to use PayPal with Hostwinds without creating a Billing Agreement Important Note: This is the only method we are able to accept PayPal…

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