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Refund Policy

To ensure that our Clients have the flexibility needed to better decide which of our services would work best for them before making a bigger commitment, we have started allowing prorated refunds for new orders or renewals. Starting on the 11th of September 2019, we have begun to allow for a prorated refund of our … Read More…

What happens when there is an overpayment?

When an overpayment is received for an invoice on our end, it would automatically be added to your Hostwinds Account Credit balance. Would those Payments be refundable? Upon request, overpayments made to an invoice through Credit Card or PayPal can be refunded. Provided that request is made within the first 72 hours of the overpayment … Read More…

60 Day Money Back Guarantee (Discontinued)

In our efforts to continually find new and better ways to serve our clients,  Hostwinds has completely revamped our website along with introducing new policies that will better serve our Clients. This is what has led to our new Refund Policy which has fully replaced our 60 Day Money Back Guarantee, starting on May 15th … Read More…