Search The Hostwinds Guides Knowledge Base

Why Am I Being Billed for an Inactive Service?

This would typically happen if a service has not been Canceled, but is set as “Suspended” or as “Terminated”. Canceling a service deletes the product and the data it held. This also cancels pending invoices and makes backend changes to prevent future invoices from generating. You can read more on cancellations here. With Suspension, the … Read More…