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Why Isn’t Support Answering My Emails?

Our support team, along with billing, can only monitor and communicate through tickets. Emailing directly to either Support@Hostwinds.com or Billing@Hostwinds.com won’t open a ticket for either team.  This is because unfortunately, it’s possible for third parties to spoof an email address, thus forging your email address. This means that someone other than you could email … Read More…