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Ticket Status

When visiting your ticket status page through your Hostwinds Client Area by going to Support > Tickets in the menu bar, you’ll notice a ticket status column that indicates the Status of your tickets. We’ll visit each status and explain what it means in a bit more detail. Ticket Statuses Open: A ticket marked as … Read More…

View Past Tickets

Your past tickets are available in your Hostwinds’ client area to view at any time. We encourage all of our clients to submit a ticket so that we can quickly and easily find a history of communications we have had the pleasure of having with you. This is a great way for clients and our … Read More…

View Open Ticket

Your Open Tickets are available in your Hostwinds’ client area to view at any time. You must be logged in to view any open tickets and the entire ticket history can be seen at any time by opening your ticket. How To View an Open Ticket First: Click on Support Second: Click on Tickets when the drop … Read More…