General Guides

Search Knowledge Base by Keyword

How Do I Fix My cPanel Theme?

You are here:
Share:

How to Fix Your cPanel Theme

Sometimes account transfers can bring unknown “cPanel themes” into our hosting.

This can cause errors that make cPanel users unable to log in, send emails or upload files. If you’re on a shared, business or reseller hosting package, please submit a support ticket while logged into your client area. If you’re on a cloud or dedicated server you may proceed with the following:

To fix your cPanel theme, please refer to the following steps:

Step 1: Log into WHM and search for Modify an Account in the search bar

Step 2: Select Modify an Account under Account Functions

Showing the Modify an Account location in WHM

 

Step 3: Click the account that is having issues and select Modify

Showing the Modify an Account interface in WHM

 

Step 4: Change the theme to Paper Lantern

Showing the Change cPanel Theme option in WHM

 

That should do it!

If you have any issues or you can’t access WHM, please submit a support ticket through the client area and we’ll be more than happy to help you out.


Share: