View Past Tickets

Your past tickets are available in your Hostwinds’ client area to view at any time. We encourage all of our clients to submit a ticket so that we can quickly and easily find a history of communications we have had the pleasure of having with you. This is a great way for clients and our staff to review previous communications you have had with Hostwinds and to utilize as a reference just in case the same question comes up at a later time.

How To View Past Tickets

First: Click on Support

Second: Click on Tickets when the drop down menu appears

Third: Click on Closed or Answered or Closed on the left side of the screen in the View section

What if I want to reopen a ticket?

To reopen a ticket:

First: Click on the Subject of the ticket

Second: Click on the green Reply button

Third: Type in your reply in the Message box

Fourth: Click the Submit button

Once we receive your reply, we will answer you as quickly and accurately as possible.

Related Articles

• How to Submit a Support Ticket
• Ticket Status
• My Ticket is not being answered?

If you are having an issue that is not related to ticket that has already been Answered or Closed, please submit a new ticket so that we can assist you as promptly as possible and to prevent any delay or confusion